There are two 12VDC wires running up the leg of the awning arm. At the top they are crimped to the leads on the LED light strip. Check for 12VDC there. If there is 12VDC, then the strip likely has failed. You can buy 18' multicolored strips on EBay that fit right in to the channel under the awning way cheaper than from your dealer. They can be cut to length at 3" intervals as needed. You will have to attach a remote receiver directly to the existing 12VDC wires, but it fits right inside the awning arm and is easy to do.