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Old 04-10-2019, 09:41 PM   #1
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Newbie help please

Just bought a 2018 w & p 25wb. Purchased it from private seller, who never even used it. Itís basically brand new. Two issues. First is I canít get water to prime up or something. Holding tank is full, I hear pump coming on, but nothing from faucets.
Second issue, canít get stove to light. Propane tanks full. The heater furnace lights up, but not stove
Help much appreciated
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Old 04-10-2019, 10:03 PM   #2
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I donít have your model, but on mine outside where the water drains are is a valve that may be closed.

Can you smell propane when trying to light the stove? If it has sat a long time there may be air in the system to your stove and could take a little bit to get propane to the stove. If you can smell propane maybe the igniter isnít working?
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Old 04-10-2019, 10:29 PM   #3
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Quote:
Originally Posted by Wheelin View Post
Just bought a 2018 w & p 25wb. Purchased it from private seller, who never even used it. It’s basically brand new. Two issues. First is I can’t get water to prime up or something. Holding tank is full, I hear pump coming on, but nothing from faucets.
Second issue, can’t get stove to light. Propane tanks full. The heater furnace lights up, but not stove
Help much appreciated
Also look at the water lines you can see under the cabinets, especially near the pump. There have been a few people comment about a bend that caused a kink in the water line and low to no water flow.

If it's kinked, it may want to re-kink even after you smooth it out. Go to Home Depot or Lowes and get a PEX 90* curve (it's a plastic curved cradle that 1/2" PEX water lines snap into to prevent kinking). It will be in the plumbing section near the PEX pipe fittings and is about $3. Snap it over the line and it will keep it from re-kinking (and it's a lot easier than replacing a kinked PEX line).

As to the gas, you probably have air in the lines or the igniter may not be working. I would turn on one gas burner on the range top and hold a grill lighter to the burner and just let it run until it fires up. It should purge the air and light in under 30 seconds. If not something else is going on. Once a burner lights, any of them and the oven should after that. Same may be true of your hot water tank and fridge depending which appliance is the furthest from the LP tanks.

Or you could find something in the LP line like I did when I was disconnecting my fridge. It had been there from the factory and yes the fridge did work so it did not completely block the flow of gas.

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Old 04-12-2019, 01:50 PM   #4
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I have water now, found a closed valve. Now to figure out why stove not getting propane
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