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Old 04-16-2012, 10:31 AM   #1
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23SS Door Closer

We went on our first camping trip this past week in our new 23SS. As we are sitting eating outside and my DH notices that the screws are coming out of the door on the door closer. He tries to tighten them and find that they are stripping. What do I do? My dealer is in Ohio! I am in TN the only dealer around my want to keep it forever and I have camping trips planned over the next 8 weeks. Can anyone give some suggestions on what we can do to fix this ourselves? DH is afraid to do anything that will hurt the warranty

Thanks!
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Old 04-16-2012, 10:33 AM   #2
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take the door closer off and wait till you get home to have it repaired.

older Roos didn't even have them. my '07 Roo 23SS doesn't have a door closer.
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Old 04-16-2012, 10:35 AM   #3
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Is your dealer RVW?

If so, call them, send pictures and have them talk with you about a solution. Then, ask them to write up a warranty ticket and send your DH the parts for him to fix. You will not void your warranty and it has the extra benefit of starting a paper trail.
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Old 04-16-2012, 10:39 AM   #4
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The doors & sides are not fabricated out of material that will sustain the constant stresses from the gas cylinder. Most people just take the cylinders off and leave them off. It was a good idea if they would have just reinforced the anchor points, but they didn't.
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Old 04-16-2012, 10:43 AM   #5
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I've opted to repair a few warranty issues myself, and FR was all too happy to send me the parts to do it. There was no issue with it affecting my warranty, and it saves them the time and money to pay someone else to do it. I have the peace of mind of knowing it was properly repaired/replaced.
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Old 04-16-2012, 09:03 PM   #6
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We had the same problem with our Roo 23ss on like our third trip out. My DH put larger diameter screws in, but isn't confident it will hold.
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Old 04-17-2012, 12:27 AM   #7
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Same exact problem with my Roo. I chose to drill completely through the door and use bolts and a small metal plate on the inside for extra support. Seems to be much sturdier now. Just be careful not to over tighten the bolts or you can crush the door.
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Old 04-19-2012, 01:26 AM   #8
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Quote:
Originally Posted by newtsx3
Same exact problem with my Roo. I chose to drill completely through the door and use bolts and a small metal plate on the inside for extra support. Seems to be much sturdier now. Just be careful not to over tighten the bolts or you can crush the door.
Same as what I did 2 years ago. Holds up to my DD with no issues yet. I used stainless machine screws and acorn nuts on the inside.
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Old 04-19-2012, 07:41 AM   #9
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Yes, that is what I used as well. Stainless steel. I also put a thin layer of butyl putty behind the closer bracket outside the door to keep H2O out.
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Old 04-19-2012, 08:43 AM   #10
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striker plate misaligned

See post 3.

Get rid of that door closer all together before it destroys your door and frame like it did mine. Put a keeper latch like the old days.

This is one "improvement" they can keep.
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