3 week old 23IKSS back to dealer
First off I want to say I love this camper, that being said, we had a major malfunction. From the first time we used the slide out(couch and dinette) we knew something wasn't right. In fact I had posted a question on the forum about it. It was very noisy, alot of banging, we did have a 2005 roo with a large slide but it never sounded like that. ANYWAY, had to go back to the dealer to pick up the tags so we figured we would just tow the trailer. As we demonstrated the slide, the mechanic went underneath to check things out. When he asked me to bring the slide back in, BINGO, the gear(some part) sheared right off in front of him. I am grateful for a couple of things, that the kid did not get hurt, that we weren't off camping(because now the slide is out) and that this all happened right at the dealership. Now I have to say they were great, they stopped all their work to work on our unit. But after 4 hours we were not getting anywhere. So we unhitched and head home. Now I have to blame forest river for letting this unit out with poor quality control, and I should have not accepted the unit on delivery(it was a little loud but got continually worse each time we opened it). Needless to say Forest River will be getting a call from me on Monday morning. My fear is if the dealer could not fix it, can it be fixed? Will Forest River replace the unit with a new one? But for anyone else out there who just got, or ordered this unit, its a great unit, just make sure you do a thorough delivery walk through, test everything 2 or 3 times, Will keep you posted on our outcome.
The Happy Campers
Erin (the wife)
Nick (the dog)
and sometimes the M-I-L