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Old 05-10-2012, 08:18 PM   #11
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Another good addition to your fix it tool box is Rescue Tape. If you don't have a roll or two of these in your rig get some. It is something else. Between duct tape and this stuff there's not much you can't fix.
Rescue Tape - World's #1 Brand of Silicone Tape!
Thank you for information! May have to keep a roll handy with me.

James
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Old 05-10-2012, 10:36 PM   #12
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Before purchasing our 233S from a small dealer in Indiana, the local dealers already told us they would not work on campers not purchased from them. Since the new Roo came complete with problems, we took it to another Forest River dealer - one that did not deal with Roo's, but willing to do the warranty work for us. Granted, we are still waiting almost 5 weeks later for them to get 3 new bed doors and mattresses from FR to make the repairs, but they are working with us.
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Old 05-10-2012, 10:48 PM   #13
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DSN46, just want to make sure you know, that it doesn't have to be a Rockwood dealer.
it can be any FR product dealer.
i had a local FR popup dealer do warranty work on my Roo, even though that dealer sold R-Vision hybrids.

and you can always get pre-approval for a local independent RV shop to do the warranty work, if there's no FR dealer of any kind, nearby.
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Old 05-10-2012, 10:56 PM   #14
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Hey Everyone!

My local dealer is a @#%& (no, he really, really is) and told me angrily to me face that he "ain't gonna work on no campers bought from someplace up north..... Rockwood don't pay enough for me to waste my time!"

James
James, do you mind sharing which dealer this is? I live in S. Georgia and the 2 local dealers we had closed up. We bought out TT from Suncoast RV in Cocoa, but had been using the Suncoast in Jax for any work we needed done. Now Camping World bought them out. I just want to sure I don't patronize that business that acts like that.
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Old 05-10-2012, 11:12 PM   #15
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James, do you mind sharing which dealer this is? I live in S. Georgia and the 2 local dealers we had closed up. We bought out TT from Suncoast RV in Cocoa, but had been using the Suncoast in Jax for any work we needed done. Now Camping World bought them out. I just want to sure I don't patronize that business that acts like that.
Hey Valdosta, GA.... We are almost neighbors! We travel through Valdosta about every month headed to Ft. Mountain or Amicalola Falls... we love camping in GA.

Anywho..... the dealer (and I think it is the grandson of the actual man who started the dealership that I spoke with) is J.D. Sanders in Alachua, FL. The way he went off about not working on anything he didn't sell even made the other 2 guys who worked there look embarrassed to be standing near him. Like a little boy really.

You are safe in JAX!

James
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Old 05-11-2012, 08:19 AM   #16
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I must have had the same guy install my skylight, because I just had the exact same problem repaired about a month ago. My dealer facilitated contact with FR, and I was initially going to tackle the replacement myself also (with FR sending me all of the necessary parts, of course), but the FR rep said I could have a local repair shop do it under warranty. I contacted the shop and they got me in without question, even though I had not bought it from them. I got it in quickly, and the repair was done within a week (and that was only because I had to wait for the weekend to pick it up). I'm sorry to hear about your experience, but I guess it just depends where you live as far as the BS you got from that closest repair shop to you. I would make sure that closest shop got NO business from me ever again, and share your experience with them to as many people as will listen. I get their opinion in theory, but it's not good business sense. I didn't even know of the shop who did my repair before the warranty issue, but they will definitely get my business (and money) in the future if/when other problems arise.
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Old 05-11-2012, 08:45 AM   #17
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Hey Valdosta, GA.... We are almost neighbors! We travel through Valdosta about every month headed to Ft. Mountain or Amicalola Falls... we love camping in GA.

Anywho..... the dealer (and I think it is the grandson of the actual man who started the dealership that I spoke with) is J.D. Sanders in Alachua, FL. The way he went off about not working on anything he didn't sell even made the other 2 guys who worked there look embarrassed to be standing near him. Like a little boy really.

You are safe in JAX!

James
Yep, we're practically neighbors . Thanks for the info on the dealer.

Small world, yesterday the wife and I just started planning an October trip to N. Georgia. One of the State Parks we were looking at was Amicalola Falls. I think the other was Vogel. Sounds like you enjoy Amicalola Falls. Have you been to Vogel? Not meaning to hijack your thread here. If you wish I can start a new one to discuss the State Parks.
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Old 05-11-2012, 09:06 AM   #18
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Click image for larger version

Name:	image-4184475199.jpg
Views:	181
Size:	30.4 KB
ID:	13589

Look familiar? Maybe they need to do an adjustment on their torque wrench...
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Old 05-11-2012, 09:13 AM   #19
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Attachment 13589

Look familiar? Maybe they need to do an adjustment on their torque wrench...
No wonder it poured in! All that Dicor channeled every drop of rain that it the entire skylight right into the camper!!!!

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Old 05-11-2012, 09:56 AM   #20
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Look familiar? Maybe they need to do an adjustment on their torque wrench...
That is EXACTLY what mine looks like!! Only mine is a little more toward the middle than the corner. I'm sure sorry YOU had to mess with it also, but it makes me feel a little better knowing that I'm not alone in this.

Thank you for the pic!

James
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