Wow, that is unbelievable. Looking at pic # 12 especially, the leaks are everywhere and not just from the gasket where the canvas attaches to the door. I would tend to agree that CW didn't look at your trailer.
Not sure if you bought the 2nd year warranty, but you should still be covered either way. I would ask CW for a written description of what they submitted to FR and what has been approved as a fix.
Then I would get the FR Rep phone list off this site and contact the factory warranty rep. Send him/her those pictures, including the damage to the wood. Something appears to be totally defective with those tent ends. I would ask for new tent ends and for the damaged wood to be replaced. And then decide if CW is willing/able to make the repairs or decide if you would be better off trying find another dealer willing to tackle this for you. The only thing worse than have a serious problem on a brand new trailer is getting lousy dealer service when you need it fixed.
I can spray the heck out of our canvas when I wash it, and there are zero leaks. That canvas looks like water is coming through in multiple places.
Hopefully you can get this made right and just enjoy the Roo.
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2022 Columbus 379MBC (Previous 2013 Rockwood Roo 23 IKSS)
2023 F-350 (Previous 2017 F250, 2005 F-150)
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