Originally Posted by Terier
Patkins posted that FR has fixed the problem with the bad design of his unit. Today another member posted that FR is fixing the problem with her unit too. This is good news and steps in the right directions!
And based on his outcome Patkins seems to be a valuable resource to tap into. With that said I do admire Patkins with his efforts he has put into getting the problem taken care of. But truth be known I was proud the moment I read that he got FR to come to his dealer to look at the problem. He has managed to do what others have not been able to do.
Well thank you for the positive post.
This outcome was possible because of persistent posts. Having said that FR did read the posts on this forum as a comment was made by FR employee. As I have stated we the customer have spent quite a bit of money, purchasing these products from FR and they need to know we are serious about our concerns.
Plus this was also possible with fellow FR forum member gocamping, power in numbers. Finding members with same issues that are close to each other also helps in getting action.