Internet forums can provide valuable information if both good and bad are posted. The problem with one-sided information is that it's incomplete and unfair.
As an example my sister has a friend that owns a pizza place. The owners will remove the not so glowing feedback from the website. If I am reading customers feedback I want to see it all so I can make a good choice. This also applies to RVs and other stuff. I don't want to read only the good reviews nor do I want to read only the bad reviews. Give me all the facts and let me decide.
And with that said a company should stand behind their products.
Great choice for "Living within my means" and camping for one...
2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
Camping History: 45 Trips / 133 Nights / 3736 Miles
FRF Social Group: Campers of the West