It is not acceptable by any standards. I see some peoples are more lucky than the others for doing the repairs properly under the warranty. I was one of the lucky ones for all the majors issues on my trailer with 2 complete floors replaced with new ones, a new complete back wall, 2 front luggages doors and 2 trips to the factory in Indiana. After all this I can say that I am happy with my trailer now but what about the stress I went through and the time I loss my trailer for the repairs!!!!!