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Old 10-01-2014, 07:02 PM   #11
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Tom Johnson service tells me the awning must be removed to replace them. That's why I'm waiting till I ain't going camping no more this year to take it to them for the warranty work
Tom Johnson service is blowing smoke! Especially if you're talking about the Concord store. The so called service mgr is ????? IMO. The sales and parts dept.'s are good, but the service dept is sorely lacking.
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Old 10-01-2014, 07:14 PM   #12
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This was the Marion location. I had a trip planned up there to use our 3 free nights and after I made the reservations I asked for service to see if maybe they could come on site and replace them. I was told they had to have serial and model nos. of the awning in order to get the right parts and it would take a while cause the awning must be removed. Now as for concord, I did encounter one jerk over the phone when my tongue jack froze up. I told him we were packed up ready to go and I couldn't hook up. He wanted me to jack it up with the stabilizers high enough to hook it up to bring it to them. Well it's my first TT but knew better to do that. He swore nobody would come out to the house to replace it. I got ahold of his boss who sent a tech out to change it within the hour. I'm only about 5 miles from them anyway. But this tech was very nice and knowledgeable and said he didn't know who told me to use the stabilizers but he was an idiot.


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Old 10-02-2014, 11:17 AM   #13
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Is yours a dometic 9100 series?


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Yes it is.
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Old 10-02-2014, 11:22 AM   #14
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I put my new lights on last night. Went with warm white from Amazon. The only issue I had was doing this in the dark I did not realize that I separated the tape from the lights and not the backing from the double stick tape! I spent 15 minutes trying to get the lights to stick before i discovered what had happened. Don't work in the dark (even though I am used to doing that in my day job)!
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Old 10-02-2014, 11:42 AM   #15
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Is there anyway to add a dimmer to the factory awning lights?
Ours are way too bright.
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Old 10-02-2014, 12:14 PM   #16
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Yes to adding a dimmer. Just have to work out where to place it. Protected area would be best (required) to prevent water problems. You should be able to find where the power comes to the lights, usually through a storage area but not every run is the same.
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Old 10-02-2014, 01:43 PM   #17
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Yes to adding a dimmer.
Great thanks, any links for where to get a suitable one?
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Old 10-02-2014, 02:06 PM   #18
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I have used this one from Amazon. Works well and very small.

12V 3A Touch Control - Touch Dimmer Switch for LED Lights - Female & Male Connector
TORCHSTAR
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Old 10-02-2014, 02:58 PM   #19
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Thanks!
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