This information was in a recent post and directs us who to speak with at FR. I'm guessing this is who you will call.
FR contact is:
Parts Coordinator – Forest River, Millersburg
Rockwood – Roo / MiniLite / Ultralite
(574) 642-8940 direct number
(574) 343-5947 direct fax
Originally Posted by kjbpe
Came back from camping and there was A LOT of hybrids-LOVE my camper. Many Roo's! I was talking with my neighbor who had a 23ikss like mine and he asked his dealer if he could purchase an extra latch system-as the ones we have are plastic and are likely to break just at the wrong time. His dealer basically wouldn't help him. Can we purchase an extra set of latches? From who?