first, this should be moved to the Roo sub forum in the Expandable section, since it's a hybrid and not a ultra-lite TT.
second, you need the dealer to go to bat with FR. they need to state that the problem was a result of poor quality control, not a maintenance issue.
yes, you're supposed to recaulk and maintain the roof but if the factory did a poor installation that the dealer will verify, then they should have it returned to the factory.
contact Gregg Rollins at FR and ask him what they need, from the dealer, to prove that it was a factory issue and not a maintenance issue.