just so you know, FR and other hybrid manufacturers have been using the cargo latch system that you and i have, over 10 years now.
what happened to you is unusual. it's been a proven system throughout the industry and much better than the old screw-clamp system that preceded them.
i would trust the fix for now and have it documented. that way if it happens again, you should be able to get the bunk door replaced with new latches.
and Zoe the Wonder Dog(R.I.P.)
'07 Roo 23SS pushing an '07 Chevy Avalanche
Equalizer WDH and Prodigy BC