Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×


Reply
 
Thread Tools Display Modes
Old 10-27-2016, 11:26 PM   #1
Member
 
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
Help with Forest River contact info

I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.
bozeman is offline   Reply With Quote
Old 10-27-2016, 11:34 PM   #2
Moderator Emeritus
 
asquared's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
See if this link gets you the info you need.
__________________
<a href=https://i62.tinypic.com/28rp645.jpg target=_blank>https://i62.tinypic.com/28rp645.jpg</a>
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
asquared is offline   Reply With Quote
Old 10-27-2016, 11:39 PM   #3
Member
 
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
Yah, tried that one got the secretary who put me through to Fred Yoder, left a message 3 days ago and haven't heard back. Thanks
bozeman is offline   Reply With Quote
Old 10-28-2016, 01:42 AM   #4
Moderator Emeritus
 
asquared's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
You can try this contact

Quote:
Originally Posted by NMWildcat View Post
Rod Batts
Forest River, Inc.
55135 C.R. 1
Elkhart, IN 46514
574-206-7600
rbatts@forestriverinc.com

Rod oversees several divisions of Forest River. If he can't help you directly he will find someone who can. Good Luck!
__________________
<a href=https://i62.tinypic.com/28rp645.jpg target=_blank>https://i62.tinypic.com/28rp645.jpg</a>
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
asquared is offline   Reply With Quote
Old 10-28-2016, 03:13 AM   #5
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Quote:
Originally Posted by bozeman View Post
I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
Attached Files
File Type: pdf ContactInformation (1) (3) (1) (1).pdf (46.2 KB, 313 views)
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 10-28-2016, 03:54 AM   #6
Senior Member
 
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
Quote:
Originally Posted by Witch Doctor View Post
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
Good Info W/D,covers Lot's of Bases! It just seems like they "F/R" move People around at times and Don't Update the "Names and Numbers"! Youroo!!
__________________
youroo is offline   Reply With Quote
Old 10-28-2016, 05:40 AM   #7
Senior Member
 
Join Date: Oct 2015
Location: Maine
Posts: 471
Quote:
Originally Posted by bozeman View Post
I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.

If ever you find contact for the cabinet doors, can you PM me.....I need one,

Thanks
Dre
Drenjoey is offline   Reply With Quote
Old 10-28-2016, 07:19 AM   #8
Moderator Emeritus
 
asquared's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
Quote:
Originally Posted by Witch Doctor View Post
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
Is that a current list? I thought it was in the library or FAQS too but couldn't find it last night.
__________________
<a href=https://i62.tinypic.com/28rp645.jpg target=_blank>https://i62.tinypic.com/28rp645.jpg</a>
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
asquared is offline   Reply With Quote
Old 10-28-2016, 07:34 AM   #9
Member
 
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
Quote:
Originally Posted by Witch Doctor View Post
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
That's the list I couldn't find again. Thanks ill give it a try.
bozeman is offline   Reply With Quote
Old 10-28-2016, 08:11 AM   #10
Dazed & Confused
 
M&K Hoffman's Avatar
 
Join Date: Sep 2014
Location: NW PA
Posts: 380
I checked your profile to see you own a Rockwood, so I have attached a contact list for Rockwood/Flagstaff that I was provided on 8/17/16. Hopefully most of these are still valid!
Attached Files
File Type: doc Parts Dept RW FS-1.doc (33.0 KB, 61 views)
__________________
~Mike & Kim~
2014 Rockwood Windjammer 3008W Diamond Package
2020 Ram 2500 6.4L Crew cab 4WD, 4.10 Axel
M&K Hoffman is offline   Reply With Quote
Old 10-28-2016, 08:18 AM   #11
Member
 
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
Quote:
Originally Posted by M&K Hoffman View Post
I checked your profile to see you own a Rockwood, so I have attached a contact list for Rockwood/Flagstaff that I was provided on 8/17/16. Hopefully most of these are still valid!
I cant seem to open this file.
bozeman is offline   Reply With Quote
Old 10-28-2016, 08:28 AM   #12
Dazed & Confused
 
M&K Hoffman's Avatar
 
Join Date: Sep 2014
Location: NW PA
Posts: 380
Quote:
Originally Posted by bozeman View Post
I cant seem to open this file.
That was a Word file. Try this one, I converted it to a .pdf file.
Attached Files
File Type: pdf Parts Dept RW FS-1.pdf (60.4 KB, 49 views)
__________________
~Mike & Kim~
2014 Rockwood Windjammer 3008W Diamond Package
2020 Ram 2500 6.4L Crew cab 4WD, 4.10 Axel
M&K Hoffman is offline   Reply With Quote
Old 10-28-2016, 08:31 AM   #13
Member
 
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
That worked, Thanks
bozeman is offline   Reply With Quote
Old 10-28-2016, 10:24 AM   #14
Senior Member
 
Witch Doctor's Avatar
 
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
Quote:
Originally Posted by asquared View Post
Is that a current list? I thought it was in the library or FAQS too but couldn't find it last night.
ALLY, The phone #'s are correct, but the names may be different as Youroo mentioned. ( but he was probably tilting something) I checked the # off of MK Hoffmans post it is the same. About a year ago one of the moderators sent me a PM asking if they could put that list in the library, I said sure but never checked, If you can't find it please put it in, atleast it gives the #'s you need for all divisions...
__________________
Coachmen M/H
Concord
2018 / 300 DSC

Witch Doctor is offline   Reply With Quote
Old 10-28-2016, 12:46 PM   #15
Senior Member
 
buffalohunter's Avatar
 
Join Date: Jan 2012
Location: Martinez, CA
Posts: 371
Thanks for the posts

Saved the pdf file for my reference too!
__________________
2012 Rockwood Windjammer 3008 W
2020 Tundra Dbl Cab 4X4 SR5
buffalohunter is offline   Reply With Quote
Old 10-28-2016, 02:22 PM   #16
Senior Member
 
Join Date: Oct 2014
Posts: 296
Sanibel, Avenger, Crusader
Rick Koelndorfer (Svc/Warr
Asst) rkoelndorfer@forestriverinc.com (574) 862-3053 (574) 970-6886

Rick is no longer there. His replacement is:
Denny Plank
Prime Time RV
574-862-3099
dplank@forestriverinc.com
__________________
2014 FR Crusader 315RST
2014 Ford XCabSD F250 6.7L
4x4 Lariat
johnruff is offline   Reply With Quote
Old 10-28-2016, 02:50 PM   #17
Senior Member
 
Join Date: May 2014
Location: Halifax Nova Scotia Canada
Posts: 833
Tel #'s get you to main S B number....They do not publish their tel local....Have to leave a VM & they never answer....J
Jim in Halifax is offline   Reply With Quote
Old 10-28-2016, 03:57 PM   #18
Senior Member
 
Join Date: Oct 2014
Posts: 296
I use the email address and have always gotten an answer, maybe not the same day or day after but always got an answer. Those guys take days off too so give them time to respond. Denny did talk to the dealer and returned that call within 15 minutes so it looks like PT is doing what they should. That is the only unit I have dealt with in the last few years and I have no complaints on responses - I did not always like the answer but I got a response and a reason/justification for the answer.
__________________
2014 FR Crusader 315RST
2014 Ford XCabSD F250 6.7L
4x4 Lariat
johnruff is offline   Reply With Quote
Old 10-28-2016, 09:25 PM   #19
Moderator Emeritus
 
asquared's Avatar
 
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
I was always able to reach someone in Sabre by email or phone. I may have had to wait for a call back or return email for a day or two but always got a response. I dealt with 2 return trips to the factory and several parts phone calls. Spoke with lots of people. I have no complaints there.
__________________
<a href=https://i62.tinypic.com/28rp645.jpg target=_blank>https://i62.tinypic.com/28rp645.jpg</a>
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
asquared is offline   Reply With Quote
Old 10-28-2016, 09:31 PM   #20
Senior Member
 
Join Date: Jun 2016
Posts: 307
Do yall call the factory with warranty parts and they ship them to you?

I have a couple issuses with our sandpiper that we bought out of state. Our local dealer wants 250.00 to have it in to swap parts. Does anyone have a contact to sandpiper/sierra?
brad2388 is offline   Reply With Quote
Reply

Tags
forest river

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 12:40 AM.