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10-27-2016, 11:26 PM
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#1
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Member
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
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Help with Forest River contact info
I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.
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10-27-2016, 11:34 PM
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#2
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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See if this link gets you the info you need.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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10-27-2016, 11:39 PM
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#3
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Member
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
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Yah, tried that one got the secretary who put me through to Fred Yoder, left a message 3 days ago and haven't heard back. Thanks
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10-28-2016, 01:42 AM
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#4
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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You can try this contact
Quote:
Originally Posted by NMWildcat
Rod Batts
Forest River, Inc.
55135 C.R. 1
Elkhart, IN 46514
574-206-7600
rbatts@forestriverinc.com
Rod oversees several divisions of Forest River. If he can't help you directly he will find someone who can. Good Luck!
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__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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10-28-2016, 03:13 AM
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#5
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by bozeman
I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.
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I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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10-28-2016, 03:54 AM
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#6
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by Witch Doctor
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
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Good Info W/D,covers Lot's of Bases! It just seems like they "F/R" move People around at times and Don't Update the "Names and Numbers"! Youroo!!
__________________
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10-28-2016, 05:40 AM
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#7
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Senior Member
Join Date: Oct 2015
Location: Maine
Posts: 471
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Quote:
Originally Posted by bozeman
I know its here, I've seen it but I can't find the contact numbers for warranty (21ss slide rear roller making a loud grinding intermittently) and to order some cabinet doors. I'm sure someone knows right where they are, your help is appreciated.
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If ever you find contact for the cabinet doors, can you PM me.....I need one,
Thanks
Dre
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10-28-2016, 07:19 AM
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#8
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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Quote:
Originally Posted by Witch Doctor
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
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Is that a current list? I thought it was in the library or FAQS too but couldn't find it last night.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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10-28-2016, 07:34 AM
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#9
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Member
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
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Quote:
Originally Posted by Witch Doctor
I'll attach the list of divisions of FR and there positions and contact information, I thought that the moderators put this in the forum library. I haven't checked.
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That's the list I couldn't find again. Thanks ill give it a try.
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10-28-2016, 08:11 AM
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#10
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Dazed & Confused
Join Date: Sep 2014
Location: NW PA
Posts: 380
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I checked your profile to see you own a Rockwood, so I have attached a contact list for Rockwood/Flagstaff that I was provided on 8/17/16. Hopefully most of these are still valid!
__________________
~Mike & Kim~
2014 Rockwood Windjammer 3008W Diamond Package
2020 Ram 2500 6.4L Crew cab 4WD, 4.10 Axel
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10-28-2016, 08:18 AM
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#11
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Member
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
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Quote:
Originally Posted by M&K Hoffman
I checked your profile to see you own a Rockwood, so I have attached a contact list for Rockwood/Flagstaff that I was provided on 8/17/16. Hopefully most of these are still valid!
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I cant seem to open this file.
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10-28-2016, 08:28 AM
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#12
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Dazed & Confused
Join Date: Sep 2014
Location: NW PA
Posts: 380
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Quote:
Originally Posted by bozeman
I cant seem to open this file.
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That was a Word file. Try this one, I converted it to a .pdf file.
__________________
~Mike & Kim~
2014 Rockwood Windjammer 3008W Diamond Package
2020 Ram 2500 6.4L Crew cab 4WD, 4.10 Axel
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10-28-2016, 08:31 AM
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#13
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Member
Join Date: Oct 2015
Location: Bend, Oregon
Posts: 48
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That worked, Thanks
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10-28-2016, 10:24 AM
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#14
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by asquared
Is that a current list? I thought it was in the library or FAQS too but couldn't find it last night.
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ALLY, The phone #'s are correct, but the names may be different as Youroo mentioned. ( but he was probably tilting something) I checked the # off of MK Hoffmans post it is the same. About a year ago one of the moderators sent me a PM asking if they could put that list in the library, I said sure but never checked, If you can't find it please put it in, atleast it gives the #'s you need for all divisions...
__________________
Coachmen M/H
Concord
2018 / 300 DSC
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10-28-2016, 12:46 PM
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#15
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Senior Member
Join Date: Jan 2012
Location: Martinez, CA
Posts: 371
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Thanks for the posts
Saved the pdf file for my reference too!
__________________
2012 Rockwood Windjammer 3008 W
2020 Tundra Dbl Cab 4X4 SR5
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10-28-2016, 02:22 PM
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#16
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Senior Member
Join Date: Oct 2014
Posts: 296
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Sanibel, Avenger, Crusader
Rick Koelndorfer (Svc/Warr
Asst) rkoelndorfer@forestriverinc.com (574) 862-3053 (574) 970-6886
Rick is no longer there. His replacement is:
Denny Plank
Prime Time RV
574-862-3099
dplank@forestriverinc.com
__________________
2014 FR Crusader 315RST
2014 Ford XCabSD F250 6.7L
4x4 Lariat
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10-28-2016, 02:50 PM
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#17
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Senior Member
Join Date: May 2014
Location: Halifax Nova Scotia Canada
Posts: 833
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Tel #'s get you to main S B number....They do not publish their tel local....Have to leave a VM & they never answer....J
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10-28-2016, 03:57 PM
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#18
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Senior Member
Join Date: Oct 2014
Posts: 296
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I use the email address and have always gotten an answer, maybe not the same day or day after but always got an answer. Those guys take days off too so give them time to respond. Denny did talk to the dealer and returned that call within 15 minutes so it looks like PT is doing what they should. That is the only unit I have dealt with in the last few years and I have no complaints on responses - I did not always like the answer but I got a response and a reason/justification for the answer.
__________________
2014 FR Crusader 315RST
2014 Ford XCabSD F250 6.7L
4x4 Lariat
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10-28-2016, 09:25 PM
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#19
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Moderator Emeritus
Join Date: Dec 2012
Location: North Carolina
Posts: 11,069
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I was always able to reach someone in Sabre by email or phone. I may have had to wait for a call back or return email for a day or two but always got a response. I dealt with 2 return trips to the factory and several parts phone calls. Spoke with lots of people. I have no complaints there.
__________________
2014 Crew Cab Chevy Silverado 3500 4wd Duramax/Allison
2014 Sabre 34REQS-6
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10-28-2016, 09:31 PM
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#20
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Senior Member
Join Date: Jun 2016
Posts: 307
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Do yall call the factory with warranty parts and they ship them to you?
I have a couple issuses with our sandpiper that we bought out of state. Our local dealer wants 250.00 to have it in to swap parts. Does anyone have a contact to sandpiper/sierra?
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