first, what is your dealer doing about it? they should be taking point with FR.
you shouldn't be dealing with Gregg Rollins, unless your dealer is dropping the ball. and Gregg responds quicker to emails, than phone calls, from my personal experience.
what year/model Roo do you have and can you supply pics?
i've had my Roo for over 5 years and never had leaks nor any delam, neither on the slideout or the bunk doors.
and Zoe the Wonder Dog(R.I.P.)
'07 Roo 23SS pushing an '07 Chevy Avalanche
Equalizer WDH and Prodigy BC