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Old 03-29-2016, 08:32 PM   #41
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Congrats................That date should hold true.That would be right around 8 weeks from when your order was placed +/- a few days? Good deal. Thursday will be 5 weeks from when we reordered. It looks like I need to be making a dealer drive by on Friday.

Yes, it will be a few days over 8 weeks but that is fine with me. As long as I get it before our scheduled outings in June I will be a happy man. Even happier if we can get it and got in a weekend or two before then. Hopefully the good news keeps coming in and you'll be getting some too.
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Old 03-29-2016, 08:44 PM   #42
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A dealer is completely at the mercy of the factory. Having said that, I don't understand how he can guarantee something over which he has no control. Sounds like salesperson BS.
I'm not a lawyer, so my legal opinions are basically worthless. However, if you cancel your order before they fail to deliver on their promise, I don't think you would get your deposit back.
Another point to consider...if you buy from Ohio, will your local guy do any warranty work for you? Probably not.
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Old 03-30-2016, 10:28 AM   #43
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I don't see why they would not do warranty work if they are a forest river dealer they should do the work I mean of course they would put me on the bottom of the list. I am all for supporting local business and developed a relationship with someone that is five minutes away but if they lie and are more expensive what can we do
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Old 03-30-2016, 10:39 AM   #44
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I think most will still do warranty work. He may not get priority, but I think most dealers will still do it. They still make money on warranty work, just not as much as non warranty work. Makes no difference if they bought it from them or not, pay is the same. When I was haggling with camping world here in ceder Falls trying to buy my 233s, I walked out when things were not going my way. I told the sales manager I could get the same unit in Des Moines for several thousand less. He said he couldn't match that, wished me luck and invited me back for any warranty work I might have on my unit in the future. He said they'd be glad to do it, even though I'm not buying from them.
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Old 03-30-2016, 10:42 AM   #45
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They are not required to do warranty work and even the Forest River brochure indicates this and has a statement encouraging you to buy from your local dealer. In fairness to the dealer the price cutting is so cutthroat I almost understand trying to use whatever leverage they have to force a customer to buy from them.

I just threw up in my mouth that I defended a dealership practice because I have found most to be shady at best and finding a good one is like finding a needle in a haystack.

I too thought about trying to get out of my deposit when it went twice as long as anticipated and multiple times they set up a PDI with me only to have "something happen" and the unit didn't arrive. I hinted at wanting to cancel and a miracle happened and it showed up that week, with a build date only a few days before it was in my hands.

If you feel good that the dealership will give you good service after the sale I would hang in there. In the rare situation where you have a big problem it would be awful to have to drive a long distance or wait months at the bottom of a waiting list.
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Old 03-30-2016, 11:41 AM   #46
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Want good service? Bring doughnuts! Lots of doughnuts! When you drop and when you pick it up.

I have seen it a bunch of times and it works!

Sorry but it is how the world works.

If they let you in the door the doughnuts will do the rest.
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Old 03-30-2016, 11:53 AM   #47
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Brilliant! That right there is solid advice! The old kill them with kindness trick.
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Old 03-30-2016, 11:54 AM   #48
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Old 03-30-2016, 12:01 PM   #49
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The other hurtle is finding a dealer that will do good work on warrantee work. Most I have dealt with screw things up more.
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Old 03-30-2016, 01:47 PM   #50
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I don't see why they would not do warranty work if they are a forest river dealer they should do the work I mean of course they would put me on the bottom of the list.
Well, unfortunately that's not how the RV Industry works.
Back in 2006, when we were shopping, the 3 local Roo dealers all told me that they wouldn't do the warranty work if I bought from another dealer.
And that was ten years ago.
And I believe that it's gotten worse since then.

We still bought from a dealer 2000 miles away.
FR found us local dealers that would be willing to do the warranty work.
Saved us $4000 even after trip costs.
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