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Old 02-08-2014, 06:54 PM   #21
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Who was your salesperson, we bought from Garrett. Only thing I didn't like about Topper was how slow the service department was.
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Old 02-11-2014, 02:57 PM   #22
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He a young guy? Tall skinny early 30s. I don't remember his name. Our power tongue jack is 1st time using the service dept.
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Old 02-11-2014, 05:21 PM   #23
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He is your tall and fat at the time. Ours was at Topper twice for a total if 10 weeks. They kept saying FR wasn't approving repairs or returning calls, FR said they never had request when I called. After my phone call to FR I had the trailer back in 3 days with all repairs complete.
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Old 02-11-2014, 08:51 PM   #24
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Quote:
Originally Posted by keven View Post
He is your tall and fat at the time. Ours was at Topper twice for a total if 10 weeks. They kept saying FR wasn't approving repairs or returning calls, FR said they never had request when I called. After my phone call to FR I had the trailer back in 3 days with all repairs complete.
this is pretty typical of RV dealers.
They will blame the manfacturer, when they themselves are the problem. They know the customer won't drive to Indiana to yell at them.
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Old 02-11-2014, 08:53 PM   #25
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Power tongue jack problem

I need to contact toppers to get an update on the new front bed door that I ordered given the damaged I caused last summer.
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