We have a 2013 Rockwood Roo 23SS, and have taken it on many trips, long and short. We just got home from almost a month in WY (from MO). It's been from MO to FL, MO to AL Gulf Coast, to Lakes MI and Huron 3-4 times, and local river campgrounds. We're heading back up to MI next week. We camp with our two big dogs, and often with 4-5 people in the Roo. So it's getting some heavy use. Any problems we've had have been self-inflicted--the dumb type, of course. It sure sounds like you got a lemon, and I'm sorry you've had such trouble.