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Old 03-16-2014, 03:43 PM   #11
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Originally Posted by GlacierGus View Post
ParrishCamper. Buying through an internet dealer is a trade off. Pro-you get the good price. Negative-there is little or no customer service. You are on your own. I purchased my 2109 through RVW, paid the deposit and signed the purchase agreement over the internet. That went very smoothly. While I waited for delivery, if I called with questions, rarely could I get an answer or return call. However, when the TT actually arrived at the dealership, I had a very through and complete PDI. Again, pros and cons.

As far as warranty repair work, I found a dealership that was willing to do the work, that sometimes is a problem. They charged their regular rate (higher), collected the warranty rate RVW was willing to pay (lower), and I paid the difference. I only had one warranty issue so this worked for me. You can not be assured that all dealers will be willing to do the work if you did not purchase from them. Don't expect dealers to be willing to do the work for what RVW wants to pay.

But again, it all worked for me. If you want everything to be exact and guaranteed, possibly you should pay the higher price and have a dealer that you have a relationship with. Buying over the internet is not for everyone. If you buy from an internet dealer, despite the web site declarations, it becomes more of a do-it-yourself situation.

My experience with RVW was mostly positive. The purchase price was great. I was wiling to take the risk. If you want a risk adverse situation you may want to consider a local dealer.

Good luck with your purchase.
How do you like that 2109S, I'm looking at that one and the 2104S. Any major problems?

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Old 03-16-2014, 04:18 PM   #12
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Too Tall....we are dealing with All Seasons RV in Muskegon, MI...they provided the best price on a Rockwood 5th wheel...Wana RV in Shipshawana, IN was a very close 2nd...
Thing to keep in mind folks when buying online is that...lets assume you do not get the extended comes with a 1 yr warranty. If you are like many of will use that trailer till fall than put it in storage till next spring. When you take it out of storage next spring, your warranty will be in essence your warranty is quite short. If I am saving 1000's...I am not going to get too hung up on it.
Our last trailer... we saved close to 10,000 by not buying from a local dealer...we had one issue go wrong that I just paid to have fixed...cost me about $140. Figured if I saved 10k I wasnt going to get worked up if I could not get a local dealer to honor warranty, and I had to pay out of pocket a bit. Many of your items such as A/C, fridge, stove, hot water tank will all be covered by those companies and not Forest River anyhow.
I will also add that many people have told me even though they bought local, when time came for warranty work, their dealer was so busy that they ended up at the back of the bus anyhow and were not willing to have their RV sit at the dealer a couple weeks or more waiting for repair.
If its something you can fix yourself, my dealers I dealt with on both our RV's said..we will ship you the parts free of charge if you can swap them out yourself or get someone to do it.
It all comes down to your comfort level and how much you will save.


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Old 03-16-2014, 04:33 PM   #13
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Too Tall, how much time do you have? I could go on at length. For the most part, I have been very satisfied with the 2109S. This is a great unit for a couple, if you intend to bring children along you may find it too small. It is a great size to tow with my Durango. I did not want to have to buy a pick up truck.

The major components, water (I did add Teflon tape to all of the connections), electrical, air conditioning, refrig, heat, oven, micro wave and TV have all worked without problem. The newer units now have LED lights (I had to replace mine) and the diamond plate in front. The 2013 units had an issue with the slide out motor pulling itself out of the wall. I assume that issue has been addressed. That happened to me. Also some 2109 owners had the support holding the water tank bend. That has not happened to me.

It tows very well with an Equalizer 4 way WD hitch. I towed mine to Alaska last summer and put 11,000 miles on it. I had no problems. It functioned very well. I did replace the OEM tires with Maxiis.

These are low end units. You have to treat them as a hobby. There is always some modification you want to add to improve the unit. One of my biggest gripes (and it is not a big issue) is the use of staples to hold some of the wood panels in place. These pull out immediately. Especially the kitchen unit end panels and the cheap panels used to separate the heating tubing from the storage areas at the bottom of the kitchen unit. Again not a big issue, just something that I will improve.

All in all I am very satisfied. I think it says a lot that I hauled it to Alaska and back without problems.

I chose the 2109 over the 2104 because I wanted the sofa. Also with the door at the back you get a little more counter space in the 2109. The shower is small but workable. You have to give something up in these smaller units.

So have fun with your hunt.
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Old 03-16-2014, 07:25 PM   #14
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Originally Posted by ParrishCamper View Post
The online dealer wants me to send a bank check w/ the remain down payment along w/ the all the paperwork they sent. If I do this I would have nothing to get them to address our issues or concerns.
I wouldn't be comfortable doing this (Aliens).

I do kind of remember a recent poster saying the same thing about a chain dealership in Orlando (abducted). I think most of us said they were nuts for agreeing to it with a few votes of confidence from people who previously bought through the same dealership (me). If I recall, all went well (again).

My dealer is 145 miles away, so all of our communication started via email and then switched to telephone (send). I did mail a $5,000 deposit up to them to order the unit that I wanted (help). They called me on a Sunday to press me to send an additional deposit a few weeks before the camper came in (like hitting 1/2 the price of the camper) (call). I declined and told them I'd bring a cashier's check for the full amount after I got to see/walk through the camper (wmtire). I signed very little before showing up on pickup day (please).
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Old 03-16-2014, 08:02 PM   #15
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TooTall, if you want info on a particular model, please start another thread in that model's sub-forum, instead of confusing this thread.
especially, since this thread is in the Hybrid/Expandable section, which your model is neither.
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Old 03-16-2014, 08:12 PM   #16
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So far everything has gone great. Even when I emailed with questions, I always had a reply w/in couple of hours (even after signing the purchase agreement).
I did email my finance person today and told them I would sign everything but the Bill of Sale. I would sign this after inspecting the unit at their Orlando dealership.
So we will see how that goes tomorrow when they read my email.
If I have to sign the Bill of Sale I will not mail my Bank Check until after the inspection. Either way they wont have everything to make the sale final until after we inspect.
Wish us luck!
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Old 03-17-2014, 04:21 AM   #17
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We purchased our current travel trailer in Alabama and we live in Louisiana. We did all the negotiations over the phone and email. In addition, we have purchased 3 other vehicles out of state. In all of these transactions, we have never had to sign anything or exchange monies before seeing the product.
Personally, I would not have signed a “Purchase Agreement” without having seen the product because purchase agreements can and often lead to lawsuits. The “Purchase Agreement” you signed – what type purchase agreement? My hunch is that it was conditional, allowing the seller to take possession of that which was used in securing the loan.
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Old 03-17-2014, 07:34 PM   #18
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Bought our 23IKS from RVW.
Put $800 down.
Asked for delivery in Springfield Mo.
Sent pics of cashier checks ( paying cash ) No payment till satisfied with unit on delivery .
Delivery truck broke down 80 miles short of Springfield.
Met driver inspected unit.( Driver acted as he knew nothing of the trailer. So no help from him ).
We signed papers and paid.
We made no mention to dealer of driver being 80 miles short of destination. Yet 1 month later RVW sent us a check for difference.
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Old 03-18-2014, 01:34 PM   #19
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We got our 21SSL from RVW. $1000 personal check as a deposit. did the purchase agreement via email (making sure that everything was to my liking on it), sent a picutre of the cashiers check.

Had it delivered to the house (they made it the whole way), driver was very knowledgeable on the unit. Waited patiently while I PDI'ed the hell out of it. He even fixed one gripe right then and there, and insisted on notating on the documents that it wasn't right upon delivery in case there were warranty issues later.

We signed all the documents on the dinette table. Overall, a very good experience. I don't understand some peoples hesitation with doing the sales contract or purchase agreement sight unseen. Had I gone to a local dealer, I would have been in the same boat, as I had to specifically order my unit to get it the way I wanted.

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Old 03-18-2014, 01:52 PM   #20
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Originally Posted by Too Tall View Post
Can you share who your dealer is, I'm in the market for a new RV now and would appreciate a recommendation.
Too Tall - where are you located?

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