Originally Posted by delaware dave
I am not seeing much on this site about owners of the Roo 23WS hybrid. Are you out there? How do you like the unit? Problems?
I am picking up my new unit in two or three weeks. Can't wait. I'll let all of you know how it goes.
We love our 2017 23WS. However Rockwood's overall build quality and fit and finish leaves a lot to be desired. We took delivery the end of April after a total fiasco ordering from the factory and receiving a total POS the first time around. It actually took a little over 6 months for us to get one due to that.
The fresh water tank started falling out on the way home from PDI. LCI who made the frame and tank supports was no help whatsoever. All they wanted to do was complicate and drag out the repair/warranty process. They are a terrible company. I ended up making my own supports. The flimsy water tank was also jammed in tight to the underside of the floor. If you filled it too much it would actually arch the center of the floor up. When I made new supports I left some space above it.
Both roof vents eventually leaked because Rockwood jammed the Maxxir vent covers into the fresh sealant around the vents on the assembly line. Over time due to wind movement the vent covers opened up holes/small cracks in the perimeter sealant.
The fridge and microwave both crapped out on the first trip. Other things that have just fell apart or broken could fill a small novel. We have used it 60+ nights since April and over time the issues have become less and less due to repairing and rebuilding as time went on.
This is our 2nd new FR trailer and we have had 2 new Thor trailers. The Thor trailers were not perfect by a longshot but were a lot better built than either of the FR ones. This will be the last FR trailer we will ever buy. Rockwood has been great with parts and support but most of the issues should of never been there to begin with.
Take a good selection of tools camping. You are aware that the 23WS is now discontinued? Its now supposedly the 24WS, and has the dinette and sofa in the slide the same as the 23IKSS. I assume to use parts common to multiple floor plans such as the slide.
Good luck with yours