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09-30-2015, 11:46 AM
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#1
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Senior Member
Join Date: Sep 2014
Location: Manahawkin
Posts: 2,317
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Roo Warranty Work
Ok, bought mine from McGeorge's in Virginia, but do not want to drive over 1200 miles back and forth to go there, so looking for another dealer that can provide warranty work near me?
I see Driftwood RV in Ocean View NJ is the closest, has anyone dealt with them, or do I just call Forest River and get them to help me?
__________________
2016 F350 Supercew Short Box 6.7 PowerStroke Diesel
2013 Crusader 295RST Touring Edition
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09-30-2015, 12:35 PM
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#2
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Quote:
Originally Posted by wicked1
I see Driftwood RV in Ocean View NJ is the closest, has anyone dealt with them, or do I just call Forest River and get them to help me?
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In my experience, my manufacturer's first response was to tell me to check the FR dealer list and contact those places. If I was still stuck, he was able to contact some folks for me and arrange things.
No input on Driftwood. I shopped campers there a time or two, but was mostly just looking.
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09-30-2015, 12:38 PM
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#3
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Senior Member
Join Date: Nov 2012
Location: Austin,TX
Posts: 268
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Call them and ask if they will do warranty work for you. if they say no, call FR for some help finding a closer dealer that will do the warranty work. If all else fails, get the work approved by FR, and have them reimburse you.
__________________
2007 Rockwood 1640 LTD Popup -- SOLD
2004 Bantam 19 HTT -- SOLD
2015 Coachmen Freedom Express 292BHDS -- SOLD
2013 RAM 2500 CTD
2018 Prime Time Crusader 319RKT
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09-30-2015, 02:59 PM
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#4
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,758
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Well, we bought our Roo from a Chicago dealer, a 4000 mile round trip.
FR found us a number of local dealers willing to do the warranty work.
But you need to accept that you will be at the back of the line.
Can't expect them to put you in front of those that bought from them.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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10-01-2015, 08:16 AM
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#5
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Senior Member
Join Date: Sep 2014
Location: Manahawkin
Posts: 2,317
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Quote:
Originally Posted by bikendan
Well, we bought our Roo from a Chicago dealer, a 4000 mile round trip.
FR found us a number of local dealers willing to do the warranty work.
But you need to accept that you will be at the back of the line.
Can't expect them to put you in front of those that bought from them.
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That is fine they can have it from December to March as long as it gets done right and my trailer is safe, I guess I will call FR today
2014 F150 FX4 Crew 4X4 EB
2015 Roo 23IKSS
Sent from my iPhone using Forest River Forums
__________________
2016 F350 Supercew Short Box 6.7 PowerStroke Diesel
2013 Crusader 295RST Touring Edition
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10-01-2015, 01:31 PM
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#6
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,758
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Quote:
Originally Posted by wicked1
That is fine they can have it from December to March as long as it gets done right and my trailer is safe, I guess I will call FR today
2014 F150 FX4 Crew 4X4 EB
2015 Roo 23IKSS
Sent from my iPhone using Forest River Forums
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That's exactly what we did.
Free storage for the winter.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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10-01-2015, 07:39 PM
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#7
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Senior Member
Join Date: Sep 2014
Location: Manahawkin
Posts: 2,317
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Quote:
Originally Posted by bikendan
That's exactly what we did.
Free storage for the winter.
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Free storage...lol....I have my Roo at the house where I live so no issue...
2014 F150 FX4 Crew 4X4 EB
2015 Roo 23IKSS
Sent from my iPhone using Forest River Forums
__________________
2016 F350 Supercew Short Box 6.7 PowerStroke Diesel
2013 Crusader 295RST Touring Edition
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