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Old 06-24-2014, 09:11 PM   #11
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Don't forget to tell us your findings about the toilet.
Tell us about your camping trip also.

John
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Old 06-25-2014, 12:01 AM   #12
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Don't forget to tell us your findings about the toilet.
Tell us about your camping trip also.

John
Well as it turns out the toilet issue was VERY minor...after calming myself down from the frustration of trying to book my unit in for the warranty repairs that are rightfully mine, I took another look at the toilet. I looked closely at the flap mechanism and notice that one of the "arms" had popped out of it's indexing hole in the side of the downtube...not sure of my terminology here, but it was a simple fix. I just popped the arm back in the indexing hole and it works properly now. Yay! Now I just have to have the dealer fix our other issue which is definitely a problem. This unit must not have been winterized properly by Forest River or our dealer as the water pump has a hairline crack in the head and will leak when it runs. So the unit is booked for that, but I'm temped to see if they will just give me a new pump for me to install myself and save them shop time for their busy season. What do people think of that idea? Or should I make them do the work since I'm entitled to it? I'd rather keep the unit at home instead of dragging it down to the dealer for a simple pump swap out...but maybe they wouldn't even offer me that option anyway???
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Old 06-25-2014, 04:38 AM   #13
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Well as it turns out the toilet issue was VERY minor...after calming myself down from the frustration of trying to book my unit in for the warranty repairs that are rightfully mine, I took another look at the toilet. I looked closely at the flap mechanism and notice that one of the "arms" had popped out of it's indexing hole in the side of the downtube...not sure of my terminology here, but it was a simple fix. I just popped the arm back in the indexing hole and it works properly now. Yay! Now I just have to have the dealer fix our other issue which is definitely a problem. This unit must not have been winterized properly by Forest River or our dealer as the water pump has a hairline crack in the head and will leak when it runs. So the unit is booked for that, but I'm temped to see if they will just give me a new pump for me to install myself and save them shop time for their busy season. What do people think of that idea? Or should I make them do the work since I'm entitled to it? I'd rather keep the unit at home instead of dragging it down to the dealer for a simple pump swap out...but maybe they wouldn't even offer me that option anyway???
I know when my unit was in warranty, I called the dealer sent a picture and had them send me the part to put in most of the time. They did require me to send them back the part I removed. You would be better off. Anytime you take a unit in it will sit there for weeks before they get to it. It would take you maybe an hr. to install yourself nothing to them at all. I would think that most dealers would do that they would rather prep units for sale then repair them. Most dealers only have 1 person trained at the factory. When I had my JT's installed they had to read the instructions and still installed it wrong, I watched them do it. I was amazed that they didn't know how to do it. Most dealers have a very high rate of turn overs do to the monies they pay people. When I know more about a repair then they do that is a problem. I would call and have them send you a pump. This is the time you want to use your unit not leave it in a shop sitting there. by the way glad you got your toilet working again. If your handy most stuff is pretty easy to repair or replace.
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Old 06-25-2014, 05:49 PM   #14
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I'm temped to see if they will just give me a new pump for me to install myself and save them shop time for their busy season. What do people think of that idea?
My only concern would be: Will they still warrant the NEW one if you installed it? I'd ask them that question.
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