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Old 09-17-2013, 09:29 AM   #1
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water damage

Hi all, we are new to the RV world. My wife and I picked up a used 2010 23SS. Been home two days and noticed what appears to be water damage along the bottom of the rear door/bed platform. There is also a little bit to the left of the right rear tail light. I checked every inch of this at the dealer and we are sick that we didn't notice this. I realized that we are screwed on this, I just want to know what we can do to prevent it from getting worse. Thanks

Chris

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Old 09-17-2013, 10:43 PM   #2
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We had the same problem with both bed doors on our 2010 23SS. We are the second owners on ours, too. When we inspected it, the beds were down and we didn't notice the delamination. Plus we bought it in late February and its less noticeable in the cool weather.

I contacted Forest River and gave them the VIN number and they agreed to ship new bed door cores at their cost to a local dealer. I had to pay for the installation. I don't know what you can do about the delamination on the main rear wall but you could ask FR at the same time and see what they say.

The replacement front door is fine after a year but the new rear door is showing signs of bubbling already.

If you just bought it, have you tried complaining to the dealer?

I hope it works out for you.
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Old 09-17-2013, 11:07 PM   #3
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Thanks, yes the dealer said they would let us return it, but the dealer is almost 700 miles away and another 20 hour trip over a weekend is not possible for at this time. The dealer refuses to pay to have it fixed here locally. How did you get Forest River to help you fix it being the second owner? How old was it when you contacted them?
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Old 09-17-2013, 11:27 PM   #4
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Im sorry this happened to you.

My advice is this - If the dealer will take it back, you need to make the time to return it. Even a really significant discount would not change my advice.

Another way to look at is is this: if this post was framed as "I have a possible trailer to buy but it has two delam issues" than the overwhelming response would have been to run (not walk) away from the deal. I understand your predicament but time to cut your losses while you can.
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Old 09-18-2013, 04:32 AM   #5
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Yah I would agree with prior posts in taking it back. We had a 2010 Ultra Lite with water delamination under fridge vent. Contacted FR and they agreed to replace the wall as long as I brought it to them. 4 weeks later and the trailer was good as new. For me it was a round trip 10hr drive. Its up to you if you want to see if FR will replace it or just take it back to selling dealer as they agreed to take it back which is rare. Anyway I wish you the best of luck.
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Old 09-18-2013, 06:54 AM   #6
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Quote:
Originally Posted by Scottsmenn View Post
Thanks, yes the dealer said they would let us return it, but the dealer is almost 700 miles away and another 20 hour trip over a weekend is not possible for at this time. The dealer refuses to pay to have it fixed here locally. How did you get Forest River to help you fix it being the second owner? How old was it when you contacted them?
We contacted Greg Rollins grollins@forestriverinc.com.

Our Roo was about 2 yrs old when we contacted Greg.

However, if the dealer is willing to take it back for a full refund, I would take that option and eat the cost of the trip. It will be difficult to find where the water is getting in and it's likely to happen again even if you can get FR to repair it. To replace an entire wall will mean taking it to the factory. So my advice is take it back and to the dealer move on.
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Old 09-18-2013, 07:08 AM   #7
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Im sorry this happened to you.
My advice is this - If the dealer will take it back, you need to make the time to return it. Even a really significant discount would not change my advice.
What HE SAID!!! Take off from work and TAKE IT BACK!!!
Look for posts about leaking rotted Roos in this forum. There are many.
Sorry to say it but that's my advice!
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Old 09-18-2013, 08:08 AM   #8
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Quote:
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What HE SAID!!! Take off from work and TAKE IT BACK!!!
Look for posts about leaking rotted Roos in this forum. There are many.
Sorry to say it but that's my advice!
X3or4or5
Leaking campers is not what you want to deal with! Leaks can haunt you for the life you own the camper. Being they are offering to return it... I would take it back as fast as I could.
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Old 09-18-2013, 08:56 AM   #9
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My advice is this - If the dealer will take it back, you need to make the time to return it. Even a really significant discount would not change my advice.
X6
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Old 09-18-2013, 12:37 PM   #10
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Scottsmenn, the unanimous advice you're getting is to do what you have to do to take it back to the dealer. I agree. Unfortunately we bought our Roo privately so we didn't have that option and had to try the repair route. Lesson learned for us. If I had the option I would have taken it back for a refund. We'll likely put ours up for sale in the Spring to avoid the chance of having to replace the rear door again in a couple of years.
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