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Old 08-15-2013, 04:27 PM   #1
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We pulled the trigger...Warranty question

Well we did it. Bought our 2014 Roo 233S last night. She comes home next Tuesday afternoon and we are out camping the 3 weekends following that. Got everything we wanted so the DW is very excited to get out now. Will be spending the weekend cleaning out the pup and planning for next weekend.

Now we have been offered a 5 year warranty in the area of $1600. Apparently covers bumper to bumper. If we have no warranty claims in year 2-5 they refund us back the $1350. I know I can get the second year for $150...wondering what people think. Is this worth it at all?
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Old 08-15-2013, 04:43 PM   #2
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$1600 dollars for what!

If you take the $1600 extended warranty, you are getting hosed. Take the second year warranty for $150. You will not be sorry.

My Rockwood 2 year warranty ran out in this past January, I attended the Rally on Goshen, had a lot of items fixed free by the Forest River ( nothing I couldn't fix myself for a lot less than $1600) Read their warranty careful, bet it does not cover every thing. Good SAM membership offers a warranty for a lot less when you 2 year warranty runs out!
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Old 08-15-2013, 05:09 PM   #3
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Second year warranty for $150 is cheap insurance. The $1600 is a much bigger gamble, and is it truly bumper to bumper? Awning damage, rusty or damaged stabilizer jacks, that cheap screen door latch, blown tire, breaks - those types of things that are most likely to need fixing may get excluded as normal wear and tear.

And most importantly - did you get the oven?? Congrats on the new camper!
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Old 08-15-2013, 06:02 PM   #4
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No we skipped out on the oven. The DW was happier with the additional storage. She will keep an eye out for a 1cu ft toaster oven instead. The model they had in stock here in town didn't have the oven. The new design on the kitchen limits the amount of storage we have

I am thinking skipping the insurance. Starting to look at options now online.

They claim bumper to bumper but in all honesty what needs to break that will cost that much.
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Old 08-15-2013, 11:46 PM   #5
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Congrats on your new Roo! I agree on doing the FR 2nd year warranty...you can't beat it for $150. It's supposed to be sent in within 10 days of purchase, I believe. I also had work done, out of warranty, at the Goshen Rally. Really impressed with the FR team! Good luck and enjoy!
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Old 08-16-2013, 09:18 AM   #6
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I wonder if I can call forest river and get this second warranty as I was not offered it at the dealership I've had my camper about 6 months now
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Old 08-16-2013, 09:23 AM   #7
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I wonder if I can call forest river and get this second warranty as I was not offered it at the dealership I've had my camper about 6 months now
Doubtful.
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Old 08-16-2013, 09:45 AM   #8
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...but you can try. There have been people who said they were able to buy the 2nd year quite a bit later.

Worth a call to see what you can do.
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Old 08-16-2013, 10:04 AM   #9
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Does anyone really have any issues that don't come up in the first 2 years with these models?

Found the warranty info they are trying to sell us:

http://iasal.ca/sites/default/files/...20Brochure.pdf
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Old 08-16-2013, 10:11 AM   #10
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Now we have been offered a 5 year warranty in the area of $1600. Apparently covers bumper to bumper. If we have no warranty claims in year 2-5 they refund us back the $1350. I know I can get the second year for $150...wondering what people think. Is this worth it at all?
FWIW someone reported on here a while ago about a similar warranty with it being paid back if unused...they tried to get their money at the end of the warranty only to find out that the insuring company was out of business. If it's a long term warranty, it has to be with a reputable company that will still be around.

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Old 08-16-2013, 10:49 AM   #11
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...but you can try. There have been people who said they were able to buy the 2nd year quite a bit later.

Worth a call to see what you can do.
Yeah I can only try. And I'm gonna
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Old 08-16-2013, 11:25 AM   #12
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Most of the major components are warrantied beyond the first year by their respective manufacturers. I had an axle issue at 15 months that Dexter made good on, no questions asked.
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Old 08-16-2013, 11:37 AM   #13
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Most major appliances fridge/ac have a 2 year stand alone warranty.
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Old 08-16-2013, 12:26 PM   #14
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Anyone got Rogers number from warranty department handy I have a few issues to talk to him about?
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Old 08-16-2013, 01:04 PM   #15
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Anyone got Rogers number from warranty department handy I have a few issues to talk to him about?
Here's a list of names and numbers - post #27.

http://www.forestriverforums.com/for...ation-372.html
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Old 08-17-2013, 03:37 PM   #16
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Consumer affairs always comes down hard on extended warranties saying they're a waste of money.

I have had a blown water pump on delivery - the dealer at RVW took care of it ASAP. Ive had good service from my dealer. Even without warranty It's a $150 repair. No where close to a grand.
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Old 08-17-2013, 05:05 PM   #17
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most 3rd party extended RV warranties' fine print at the bottom, will not cover the really expensive repairs, like wall delamination or roof leak damage.
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Old 08-18-2013, 02:51 PM   #18
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We ended up skipping on the 5 year and will simply take the 2nd year at 150.

Now the long 2 day wait to get it.
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