Originally Posted by kwillmott
I have also sent pictures letting them know the dealer said they couldn't do anything and to contact FR.
without a dealer to back you up, you might have a difficult time.
since FR likes to work with their dealers, if you've got one that's not willing to go to bat and advocate for you, you might not get far with FR.
i was lucky to find a local dealer that, even though i didn't buy from them, got FR to cover some things.
i wish you good luck.