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Old 09-26-2014, 08:00 PM   #1
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Brought home new trailer CAN'T UNHOOK

We picked up our trailer today (Coachmen Viking 17BH). Everything went fine until we got to the storage lot. The coupler WILL NOT release from the hitch ball.

I tried all the tricks: moving forward & backward with the trailer chocked, spraying the heck out of it with WD40,jumping on the truck bumper. I cranked the jack until it was literally lifting my truck off the ground but that ball would not let go.

Dealership is 200 km away. I reached the saleman by phone but he was no use. Any suggestions? We'd planned to do a shakedown camping this weekend, but looks like I'll be driving back to the dealer instead. For this they charged me $199 for PDI?
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Old 09-26-2014, 08:13 PM   #2
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Quote:
Originally Posted by Unnamed Reader View Post
We picked up our trailer today (Coachmen Viking 17BH). Everything went fine until we got to the storage lot. The coupler WILL NOT release from the hitch ball.

I tried all the tricks: moving forward & backward with the trailer chocked, spraying the heck out of it with WD40,jumping on the truck bumper. I cranked the jack until it was literally lifting my truck off the ground but that ball would not let go.

Dealership is 200 km away. I reached the saleman by phone but he was no use. Any suggestions? We'd planned to do a shakedown camping this weekend, but looks like I'll be driving back to the dealer instead. For this they charged me $199 for PDI?
There is usually an adjustment nut somewhere on the coupler that lets you adjust the coupler (How To Fix a Poorly Fitted Trailer Coupler in Minutes | Field & Stream).

Best Wishes...
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Old 09-26-2014, 08:27 PM   #3
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Seem to be getting quite a few of these posts lately. Are you sure you have the correct size ball.
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Old 09-26-2014, 08:29 PM   #4
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My experience is with a boat trailer. As stated by Lefty59, I could loosen that one by unscrewing the latch after opening it.

If no luck, can you simply take the mounting nut off the ball and leave the ball in the hitch - and use it that way until you get a chance to get back to the dealer?
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Old 09-26-2014, 08:31 PM   #5
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This is somewhat common and has happen to me as well (more than once). It sounds like the ball is sitting too far back in the coupler. When this happens I put the truck in gear with the brake off and without giving it gas. This will moves the truck & hitch forward slightly until I feel a slight jerk.

If you step on the gas it will move more than slightly and the jerk will be loud and strong (usually not necessary).
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Old 09-26-2014, 08:35 PM   #6
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Quote:
Originally Posted by Lefty59 View Post
There is usually an adjustment nut somewhere on the coupler that lets you adjust the coupler (How To Fix a Poorly Fitted Trailer Coupler in Minutes | Field & Stream).

Best Wishes...
X2 If all else fails just back the coupler all the way off then work it back off the ball with a screwdriver.
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Old 09-26-2014, 08:42 PM   #7
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Thanks for the suggestions. Unfortunately, I can't access that nut. The bottom of the coupler is a welded plate allowing no access to the inner workings.

One of the nice things about the pop up was that the coupler was attached to the frame by a couple of bolts. It could easily be unscrewed and replaced. On this trailer the coupler is welded to the frame.

Lesson learned. In the future I am not leaving the lot until the trailer has been hooked and unhooked!
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Old 09-26-2014, 08:46 PM   #8
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If its a receiver type hitch, simply pull the pin and adjust tongue height till no bind and pull away. Leaving receiver behind. Good luck
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Old 09-26-2014, 08:52 PM   #9
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Can you get the coupler latch flipped open all the way? If not lower the Jack back down, rock the truck a little more as the coupler is stuck against the ball. Once you get the coupler open then begin to Jack up and if necessary stand on the hitch.

Silly question, if you have a wdh and/or sway bar are they disconnected? Also if your vehicle has load leveling suspension get it to shut off or that load leveling suspension follows you as you try to Jack the rear up some.
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Old 09-26-2014, 08:56 PM   #10
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Thanks for the suggestions. Unfortunately, I can't access that nut. The bottom of the coupler is a welded plate allowing no access to the inner workings.
Man... that's rough. Have you tried applying heat from a portable torch? Shoot up a generous amount of wd-40 then torch the underside of the ball and coupler latch. Once it's good and hot raise up the receiver until your TV starts to lift, then take a crowbar to it.
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