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Old 03-01-2013, 02:28 PM   #11
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hihosilver09, Thank you again for taking the time to reply. The wifey and I have been looking for over a year now, and the Silverback 29RE is the first one she really liked. Matter of fact we were going to look at one again this weekend. I am not sure how I could have handled it any better than you have, and certainly the other brands have their issues too.
I wonder if the frame was a Lippert frame that should have been recalled.
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Old 03-01-2013, 09:04 PM   #12
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Question Silverback

Hi, our unit is a 2009 WRL 32 ft Silverback, and it was just what we had always wanted. And yes it was and is a Lippert Frame with Lippert Sealed bearings. The frame had missing welds, and we were told that the frame was not built strong enough for the weight of the trailer. If you check on the net and type in Lippert Frame failure you will find all sorts of posts with Lippert Frame failures, as well as the sealed bearings failing. We were lucky as the frame could have failed and the trailer fallen on our truck and perhaps caused an accident. We had an independent weld shop look at it and they laughed when they saw the sloppy welds on our trailer. It was a fight to get Forest River to do anything about it, and we were ready to seek legal help when they finely took responsibility for it. They blamed Lippert, but we didn't buy the trailer from Lippert we bought it from Forest River and Lippert is a supplier of Forest River frames. We still love our unit but, we are not secure that it will not have more issues down the road. Good luck in finding a trailer you want and be sure and check out all of the RV sites to find the manufacture who stands behind their customers. I hope with all of the problems that Forest River have had with Lippert that they have corrected the issues on newer units. As of 2011 they still had problems with frames built by Lippert. Keep me posted.
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Old 03-08-2013, 10:30 AM   #13
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Hey joe..hihosilver is familiar with my issue last year but wanted you to know. I have a 2011 silverback 29rl. Great RV. Noticed the front cap gel coating was cracking. Long story short. I contacted FR and was denied help. I then contacted the southeast US Rep for them and got results. FR replaced the front cap. If you repair it at a body shop it will come back from all the research I did. Mine was a defect in the fiberglass of the nose cap. Mine looks great now and ready for the spring. Good luck.
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Old 03-08-2013, 10:51 AM   #14
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gel coat cracking

Did you have your welds looked at when you had your nose cap off? FR also denied help to us and it was a fight, we thought at first it was just gel coat cracking but, when the lifted our unit up with a fork lift found the welds problems, there are so many complaints out there on Lippert Frame failures and weld failures. I guess I am a little concerned about it just being gel coat cracking, of course we had separation of the molding in the closet and walls pulling away from the bedroom also. Good luck to you, we uncovered our Silverback yesterday and plan a short trip the end of March, can hardly wait, it has been a long cold winter.
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Old 03-08-2013, 10:59 AM   #15
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Yep. The welds looked great. The rest of the story is 2 weeks after getting the front cap replaced a wind storm blew a tree down and a small limb hit the top and front cap nicking the rubber roof and putting a heavy scratch in the nose cap. Well, you guessed it. Insurance replaced the rubber roof and put a new nose cap on. 2 caps in several months. Just got it back yesterday. I hope my luck gets better.
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Old 03-08-2013, 11:00 AM   #16
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fishgolf365, How did you find the contact information for the Southeast US rep?
I am hoping that you and hihosilver09 were the only 2 unlucky Silverback owners, and that FR has since worked out the issues with Lipert.
Did you have the sometimes undocumented 2nd year FR extended warranty?
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Old 03-08-2013, 11:12 AM   #17
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Yes I had the 2nd year warranty. Call Mr. A.C. Stone. His cell number is 770-851-2327. Very nice man. Plead your case to him. FR denied my claim and said it was impact damage. It had only been pulled around 25 miles to a permanent site. Mr. Stone said this cracking should not happen and he got the ball rolling. Good luck. We love our Silverback 29RL. Nice RV.
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