We bought a 272 RLIS Hemisphere last year from them. Price was great. They delivered it to us here in Killeen, Texas. Long trip for the delivery guy and unit. The dinette table was damaged from the ceiling light globe coming down and scratching the table.
However, made a call and they sent out a new table. Great Service
and follow up from Jeff Couch himself. We have not had any problems with the trailer since.
We have some friends that will later on be retiring and hitting the road. I have highly recommended Jeff Couch to them when the time comes for them to purchase.
Also, last month the salesman called us and checked to see if we have any problems and to remind us the warranty will soon be up.
Jeff Couch in our books is a great dealer and cares about the buyer after the sale.