Reply
 
Thread Tools Display Modes
Old 02-27-2015, 06:33 PM   #31
Senior Member
 
Join Date: Aug 2012
Posts: 217
I just ordered a camper Rockwood 8310 from Wana rv and because they are by the factory they don't charge travel charge. We checked all over the country and they have the best prices but you might have to travel there to pick up.
__________________

__________________
NorSnrub is offline   Reply With Quote
Old 02-28-2015, 09:13 AM   #32
Junior Member
 
Join Date: Jun 2013
Posts: 15
Man I hate the "hidden" fees. Especially when I ask for the bottom line. I hope you can get the trailer you want. Congrats on the new little on. I trust you do well and really enjoy your camping experiences.
__________________

__________________
Mooseljes is offline   Reply With Quote
Old 03-02-2015, 09:41 AM   #33
Senior Member
 
Join Date: Apr 2012
Posts: 2,429
Quote:
Originally Posted by NorSnrub View Post
I just ordered a camper Rockwood 8310 from Wana rv and because they are by the factory they don't charge travel charge. We checked all over the country and they have the best prices but you might have to travel there to pick up.
RVWholesalers doesn't charge a delivery fee either if you pick it up.
__________________
dustman_stx is offline   Reply With Quote
Old 03-02-2015, 10:15 AM   #34
Senior Member
 
Join Date: Apr 2012
Posts: 2,429
Quote:
Originally Posted by Rvdixie View Post
The method you are using to get "your best deal" is the main reason why dealers do what they do in order to compete. Your local dealer who is a member of your community, pays taxes, employs people and otherwise is a good citizen would not even get the opportunity to earn your business if they don't get you in the door. A little known fact is that dealers historically lose money on warranty work. That's the reason most dealers are in no hurry to perform warranty work for non-customers. Why should they? They didn't make a profit up front and will end up losing money on repairs. You can't stay in business that way. I hate that this industry has adopted the low ball tactics employed by the automobile industry for so many years but in order to compete and stay in business it's a necessary evil. In my opinion some common sense needs to apply here. If you must shop online to feel good about the price your getting learn how to use that information to get a fair deal for both you and your local dealer. Unless it's absolutely impossible my recommendation would be to always purchase from your local dealer in order to fully enjoy the experience on the magic day you take delivery and for all your service needs in the future. To sell your happiness down the road for a thousand dollars or less is penny wise and dollar foolish. IMHO. Remember not all of the prices you are getting online are free of last minute adds when you arrive to pick it up.
I have a few issues with your statements. First of all, it is true that the dealers in our area pay taxes and are members of our community (though my closest dealer is ~30 miles away), but I don't think I'd go so far as to say they are "otherwise good citizens." Many of them are scumbags that are trying to overcharge and scam customers with add-ons. (RVWholesalers doesn't add items to their campers- they offer to sell additional options and warranties, but no "surprises" you didn't authorize) Lot's of examples of dealers ripping people off and flat out lying here on the forums. We have several dealers in my area that I would consider "good people" but they just don't want to earn my business. I've dealt with RVW enough to have a good idea what price point they can sell me a camper at and still be making ~$3-5K on an ~$30K MSRP trailer. They aren't content with earning my business and referrals for that amount- they'd rather not sell me a trailer if the can't make $6K-$8K. That's leaving money on the table and is poor business, IMHO. I'm not sure I buy the line that they lose money on warranty work. I'd venture that the majority of workers at the average RV dealer in my area are probably making between $10 and $15 per hour. Even if they don't make as much as they'd like on the warranty work, they should have enough insight to know that I'll possibly need work after the initial year, and, if I've been treated graciously I'll likely go to them for that. At that point, they can charge me the ridiculous rate of $100-$120 per hour and make a killing. By the way, I've been very happy with all of my RVWholesalers purchases. My in-laws and mother have, too. And we've saved a combined ~$18,000 in the past 3.5 years. So, I don't see how we "sold our happiness", and we saved much more than what you state. If my local dealer had chosen to earn my business with my first camper purchase 3.5 years ago and be content with making a reasonable rather than outrageous profit, they would have sold 6 campers to me and my family in that time. That's 4 families telling everyone about how great that dealership is and ~$18,000 in profit they left laying on the table. They clearly didn't value my business enough to earn it, but RVW did, which is why I recommend them every chance I get.
__________________
dustman_stx is offline   Reply With Quote
Old 03-02-2015, 10:52 AM   #35
Senior Member
 
Rvdixie's Avatar
 
Join Date: Feb 2015
Location: Zephyrhills, FL
Posts: 151
I could, as you did, knit pick your statement but I won't. I stand by the points that I made and if you are happy which you obviously are, with your purchases then I am happy for you. While it may be true that you have dealers in your area who are "ripping people off" I assure you that they don't represent the majority. My point was to remind people that in most cases it is far more advantageous to deal locally if possible as nobody will appreciate your business as much as the local dealer to whom you are more than just a number or a unit of sale. I was parking my trailer last week in a storage area and had to assist the owner of a newly acquired travel trailer purchased from one of the "national wholesalers" who has a location nearby. His electric jack was inoperative and he was unaware that their was a manual override. It turned out that the jack was jammed and even the manual system would not work. He told me that he had only owned the trailer for 2 weeks and had mentioned some difficulty with the jack to the dealer but they told him it would be 3 months before they could get it back in the shop. I ran into him again at the local Walmart a few days later and he told me that he had to pay someone to repair the jack and hoped that he could get reimbursed by the manufacturer. The dealer was of no assistance whatsoever. I'm sure there are many good stories to offset this incident for the dealership and I only mention it to demonstrate that price isn't everything. The old adage that you get what you pay for is true even in this internet age. I'm not suggesting that you pay more than you have to but rather that you allow the local dealer to complete fairly and not trying to compete with a low-ball internet price. You may have great experiences with shopping in that manner but I assure you that after working in that industry for over 40 years, your experience is not the norm. Once again I don't intend to debate you on this issue but I can tell you based on experience that your view of how warranty work is performed is far from being accurate. In short it is a flat loser for dealers. If you look at the Forest River Website even they suggest you purchase from a local dealer. There is a reason for that suggestion.
__________________
Richard & Rosalba Charron
Zephyrhills, FL
2015 Ford F150 Eco Boost
2016 Coachmen Chaparral Lite 29MKS
Rvdixie is offline   Reply With Quote
Old 03-02-2015, 10:57 AM   #36
Site Team
 
KyDan's Avatar
 
Join Date: Mar 2008
Location: Louisville, KY
Posts: 6,732
OK you two...... time to move your conversation to private messages or agree to disagree and move on. Please!
__________________
Peace!
Dan & Rita D
2004 5.3L Silverado 1500 ext. cab 2WD
1999 Suzuki Intruder Motorcycle
Blue Ox WD hitch, AirLift load levelers

Camping days 2010-53, 2011-47, 2012-41,
2013-41, 2014-31, 2015-40, 2016-44, 2017-63
KyDan is online now   Reply With Quote
Old 03-02-2015, 10:59 AM   #37
Senior Member
 
Rvdixie's Avatar
 
Join Date: Feb 2015
Location: Zephyrhills, FL
Posts: 151
My apologies.
__________________
Richard & Rosalba Charron
Zephyrhills, FL
2015 Ford F150 Eco Boost
2016 Coachmen Chaparral Lite 29MKS
Rvdixie is offline   Reply With Quote
Old 03-11-2015, 12:22 AM   #38
Senior Member
 
Crockett's Avatar
 
Join Date: Feb 2015
Posts: 833
I realize this threads cooled but I would add that some of these wholesalers have the reputation of not doing thorough pre-delivery inspections. If they are charging these prep fees and I had to travel a distance to get there, I would be sure to pack a lunch and get a walk through where I could see everything work. Its not really a time to rush. You will have better orientation and a chance to get some things missed fixed.
__________________
Crockett is offline   Reply With Quote
Old 03-11-2015, 11:56 AM   #39
Senior Member
 
Steelframer's Avatar
 
Join Date: Mar 2014
Posts: 211
I guess I'm in the minority here with my dealer.
We bought our TT from Pettibone RV in La Crescent MN. And so far have been very satisfied with their business.
We bought our TT at a show, went through a detailed ordering process, was kept up to date on the build, went through a very detailed PDI, (they had everything ready to go Before we got there and had water and electric hooked up), gave us all the time we wanted to go through the TT to play with everything before PDI, answered all our questions (no matter how dumb they might have seemed).
The after sale service has been top notch, when I've needed something they have done it without question.



TT-2015 Cherokee 274dbh TV-2010 Jeep Commander Limited
__________________
Steelframer is offline   Reply With Quote
Old 03-11-2015, 01:33 PM   #40
Canadian Member
 
itat's Avatar
 
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 2,902
Great to hear you had a good experience. People tend to come to the forum when things have gone wrong and they're looking for advice.

I suggest you do a review of your dealer in the Dealer Reviews section of the forum so others members and maybe your good dealer can benefit.
__________________

__________________
2011 Rockwood Signature Ultra Lite 8293SS, 12K Equal-i-zer WDH
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed, 3.73, w/ snow plow & camper pkgs.
2010 Rockwood Roo 23SS (2012 - 2014)
2009 Ford F-150 XLT SuperCrew, 5.4L, 5'6" bed (2012 - 2016)

itat is offline   Reply With Quote
Reply

Tags
camper

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:36 AM.