Reply
 
Thread Tools Display Modes
Old 01-29-2012, 02:32 PM   #1
Junior Member
 
Join Date: Jan 2012
Posts: 9
local Dealers -VS- internet sales

I'm considering buying a TT through the internet (out of state of course) which there is going to be a delivery charge but the prices are thousands less then the local dealers.

If any one has pruchased a TT through the internet I would like to know what kind of issues they had if any. Did you pick it up or did you have them deliver the TT to your door?
__________________

erndog22 is offline   Reply With Quote
Old 01-29-2012, 03:29 PM   #2
Senior Member
 
sherdep's Avatar
 
Join Date: Jan 2011
Location: Saint Cloud FL
Posts: 1,565
a few complaint's I have heard is -
no or incomplete PDI when delivered to your house versus buying from a local dealer.
Local dealer may or may not service you if you bought some where else.

I priced it both ways and my Local dealer (2 hours away) was maybe a couple hundred dollars more then say like RVW - they took care of the PDI and found a few issues that they fixed - gave me a walk thru and showed me every aspect of the camper that I would not have gotten if I bought it over the internet.

If you are a very handy person and can fix most of the stuff then it may not be an issue.
__________________

__________________
2011 Rockwood Mini Lite 2306 - Matt
2004 Dodge Ram 1500 Qaud Cab 4x4 with 35" tires and 3.92 gears, Dynatech Longtube Headers & Fabtech 6" lift + Superchips with shift Tuning
Nights Camped 2011 (37) - 2012 (16)-2013 (2) -2014 (5) -2015(0)
USMC 91 - 95 - F/A-18 Aviation Ordnance
sherdep is offline   Reply With Quote
Old 01-29-2012, 03:30 PM   #3
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 15,370
you don't really purchase thru the internet. you still have to deal with a salesperson, on the phone or by email.

we did all the negotiation with House of Camping by phone and email, after finding our trailer on their website.
we drove 4000 miles round trip to get it but we still saved nearly $4000 even after trip costs.
we had gotten bids from RVW and RVD, but HOC beat both of them and were closer.
__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is online now   Reply With Quote
Old 01-29-2012, 04:38 PM   #4
Wanna Be Camper
 
SaskCampers's Avatar
 
Join Date: Mar 2010
Location: Moose Jaw, Saskatchewan
Posts: 2,418
Nothing wrong with buying long distance if you are handy with tools and don't mind having to deal with the manufacturer yourself and then going after the individual makers of items like your microwave or sofa etc. as they are all warrantied by the individual company not FR. Many people on here seem to not understand that basic fact about RV's and think they got taken by FR. as a local dealer does not have to honor any warranty on a unit purchased elsewhere and many do not. So it is a thing of BUYER BEWARE.
__________________

John & Deb
2011 F250 Lariat FX4 Crew Cab 6.2
2011 Flagstaff V-Lite 30WRLS
SaskCampers is offline   Reply With Quote
Old 01-29-2012, 06:54 PM   #5
Senior Member
 
JoeR's Avatar
 
Join Date: May 2011
Location: Colorado
Posts: 219
Has anyone asked a local dealer for service, and then been turned away.

My first camper was a Keystone from Ohio and the local dealer was happy to take the companies money for warranty work.

Of course I did remove all the Holmans stickers right after I brought it home. They didn't offer me a discount for advertising, so off they came. If they pay me, I'll be happy to drive around with their stickers displayed. I'll give them a nice yearly rate.

JR
__________________

2008 Toy Tundra DC 5.7L Bagged w/LTs
Hensley Arrow
2012 Windjammer 3001W, Atriumed
JoeR is offline   Reply With Quote
Old 01-29-2012, 07:47 PM   #6
Wanna Be Camper
 
SaskCampers's Avatar
 
Join Date: Mar 2010
Location: Moose Jaw, Saskatchewan
Posts: 2,418
Quote:
Originally Posted by JoeR View Post
Has anyone asked a local dealer for service, and then been turned away.

My first camper was a Keystone from Ohio and the local dealer was happy to take the companies money for warranty work.

Of course I did remove all the Holmans stickers right after I brought it home. They didn't offer me a discount for advertising, so off they came. If they pay me, I'll be happy to drive around with their stickers displayed. I'll give them a nice yearly rate.

JR

Do a search and you will see numerous posts to that effect. It even states that on the FR site about warranty.
__________________

John & Deb
2011 F250 Lariat FX4 Crew Cab 6.2
2011 Flagstaff V-Lite 30WRLS
SaskCampers is offline   Reply With Quote
Old 01-29-2012, 07:53 PM   #7
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 15,370
i was told by the 3 Rockwood Roo dealers that if i bought from another dealer, especially one like RVW, they wouldn't do the warranty work.
FR found local dealers that were more than willing to do the warranty work.
one sold FR popups and one didn't even sell any FR products.
__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is online now   Reply With Quote
Old 01-29-2012, 08:07 PM   #8
Senior Member
 
JoeR's Avatar
 
Join Date: May 2011
Location: Colorado
Posts: 219
My point was, when I went in for service, they didn't ask where I bought it. I just called and scheduled an appointment to drop off. I know the sales folks tell everyone that, they told me that too, but how many have actually went back for service and was actually turned away. I wasn't, so just askin?
__________________

2008 Toy Tundra DC 5.7L Bagged w/LTs
Hensley Arrow
2012 Windjammer 3001W, Atriumed
JoeR is offline   Reply With Quote
Old 01-29-2012, 08:51 PM   #9
camping
 
tentcamper1's Avatar
 
Join Date: Feb 2010
Location: Elkhart, Indiana
Posts: 988
when we bought ours I worked with the owner of the dealership, I asked him if I bought from another dealer would he do the warranty work- he said yes. I told him about how you hear that dealers say they won't and he said that is a sales tool, he won't tell customers that. turned out his service department was absolutely terrible and took a month to even contact FR about the warranty work. thats a whole 'nother story.
__________________

2007 Chevy 2500HD CC
2010 V-Lite 30WRLTS
Nights Camped 2011 -64
Nights Camped 2012 -50
"I Live in My Own World, But It's OK. They Know Me"
tentcamper1 is offline   Reply With Quote
Old 01-29-2012, 10:53 PM   #10
Senior Member
 
Join Date: Aug 2010
Location: Manitoba
Posts: 1,283
erndog, what state are you in?
I bought from a family dealer in Minnesota, Coates of Minneapolis, and they matched the internet discounters price. The Canadian dealers never match any price from the US, but that is for different reasons that from state to state.
I was much happier buying from a family-owned dealer, as I was pretty sure their service would beat the discounters hands down. They were great to deal with.
__________________

crocus is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:17 AM.