Originally Posted by rockwood06
Manufactures in the RV world do not plan ahead. I wounder if the people that are doing the building of these units bring these issues up to the Engineers and design team! Could you imagin how good of a rig you could get if it was a team effort. Most likely the people that build them Engineer them and sell them don't own one.
My thoughts exactly. When I sent a letter to FR about the issues with my Georgetown I included a question to them.
Why don't you send out a survey to your customers and ask:
1.What do you like about your unit?
2.What do you dislike about your unit?
3.What could we do better?
4.What additional features / options would you like to see?
I included: If you ask, your customers would give you honest feedback where you need improvement.
No reply ever received. You'd think with any major purchase like this, at least a follow-up call or letter would be in order, but they act is if they really don't care about your opinions.