OK here goes, not sure what your doing or not doing so step by step here we go.
1. Gas is on, turn oven to start or Pilot.
2. Press down on the knob.
3. With a long lighter hold a flame at the end of the pilot flame tube. If it seems to take a min. You can see (with a flash light) the metal rod that is also a heat sensor for the gas shut off. Hold the lighter on the metal rod for a min, until you see it glow then turn the stove on regular ( pick a temp) then the burner should light. If you have spiders in the line the heat from the burner will run the out and they will die.
Try this and see how it goes.
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TT- 2012 Coachman Catalina 30BHS (current)
Me and my wife with 3 kids love camping!!