Reply
 
Thread Tools Display Modes
Old 06-05-2007, 01:44 PM   #1
Junior Member
 
Join Date: Apr 2007
Posts: 6
Angry Rockwood slow on delivering goods

We dinged our fifthwheel first time out. Need to replace two doors, dealer order doors five weeks ago and haven't heard from Rockwood when they will arrive. When we call all we get is a recording and no call back. Anybody out their have had any dealings with Rockwood and maybe how we can get them to respond to our desire to get camping. It's frustrating.
__________________

__________________
TravelingLou is offline   Reply With Quote
Old 06-05-2007, 11:41 PM   #2
Senior Member
 
welshman599's Avatar
 
Join Date: Oct 2006
Location: Quispamsis NB Canada
Posts: 1,026
Send a message via MSN to welshman599
It sure is.... Has the dealer tried to get you answers?
__________________

__________________
  • Salem 401-2b; 31" Sony Trinitron and two channels on the antenna.
  • Smokin' hot wife... 2 boys, 25 and 10.

83 sweet sweet days camped in 2008 - not easy in my neck of the woods!
welshman599 is offline   Reply With Quote
Old 06-06-2007, 12:51 AM   #3
Junior Member
 
Join Date: Apr 2007
Posts: 6
They weren't much help either. At first they stated they could have the doors in three days. Well that didn't happen.
They state know that it takes Rockwood five weeks to fill an order. We'll see, the five weeks are up this week.
We're trying to work with the dealership. All we ask is that the dealership and Rockwood work with us.
__________________
TravelingLou is offline   Reply With Quote
Old 06-06-2007, 09:04 AM   #4
Senior Member
 
Join Date: Apr 2007
Location: Justin, Tx
Posts: 2,671
Just curious but what doors did you ding? Cabinet doors? Outside doors?

Just askin.........

Other than that... How you liking your new rig? Pics yet? Been practicing pulling and backing?

greg
__________________
aintgotnun is offline   Reply With Quote
Old 06-07-2007, 08:32 PM   #5
Junior Member
 
Join Date: Apr 2007
Posts: 6
The parts arrived. I guess it does take five weeks to get parts from the manufacturer. A little more communication would be helpful.
__________________
TravelingLou is offline   Reply With Quote
Old 06-08-2007, 08:01 AM   #6
Senior Member
 
Join Date: Apr 2007
Location: Justin, Tx
Posts: 2,671
Quote:
Originally Posted by TravelingLou View Post
The parts arrived. I guess it does take five weeks to get parts from the manufacturer. A little more communication would be helpful.
Communication is always helpful and courteous as well. Sooooo what kind of dings happened? What doors. Got pics?

Not to embarrass you or anything just curious. I'm pretty sure most of us have screwed something up somewhere along the way on our rigs. (I know I have).


greg
__________________

__________________
aintgotnun is offline   Reply With Quote
Reply

Tags
5th wheel

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:16 AM.