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Old 03-27-2007, 05:24 PM   #1
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Join Date: Mar 2007
Location: WI
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Rockwood Window Problems

I have a 2003 2885SS and the roll out window in the upper bedroom blew off. I am just starting the process of dealing with Rockwood and I am not getting very far as of yet.

I know this has been a problem and the dealer I bought it from (new) has indicated they have fixed about three of them.

I am looking for anyone that has had a similar problem with a roll out window and if they have had the problem resolved.

So far the word is that I am no longer covered by the warrantee.

I have been told by the window manufacturer (Kinro) that the use of that type of window in the upper unit is the problem.
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Old 03-27-2007, 07:21 PM   #2
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Nothing helpful to comment on your window issue, but would like to say...

WELCOME TO THE FORUMS!
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Old 05-23-2007, 06:07 PM   #3
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As of 5/22 Rockwood and Kinro (the window manufacturer) have agreed to send me a new window free of charge. It took a threat of turning it into consumer protection.

I did research in the midwest and found this is not an uncommon happening. If you have a problem don't accept the problem as yours for not securing the window. They know of the problem and will make it right as long as you have the facts.
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2003 Rcokwood 2885ss
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Old 05-23-2007, 08:16 PM   #4
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Glad you're getting a replacement!! Now is the dealer going to install it or are you going to install it?

and to the forum!!!!!!! Start a thread in the welcome mat section and tell us about yourself and your rig!!



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Old 06-11-2007, 07:03 PM   #5
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I will install it. I know my dealer would do it if I asked. The dealer is giving me the tape and calking needed to do it correctly.

I am able to do it and enjoy those type of projects.
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2003 Rcokwood 2885ss
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