I have a 2003 2885SS and the roll out window in the upper bedroom blew off. I am just starting the process of dealing with Rockwood and I am not getting very far as of yet.
I know this has been a problem and the dealer I bought it from (new) has indicated they have fixed about three of them.
I am looking for anyone that has had a similar problem with a roll out window and if they have had the problem resolved.
So far the word is that I am no longer covered by the warrantee.
I have been told by the window manufacturer (Kinro) that the use of that type of window in the upper unit is the problem.
As of 5/22 Rockwood and Kinro (the window manufacturer) have agreed to send me a new window free of charge. It took a threat of turning it into consumer protection.
I did research in the midwest and found this is not an uncommon happening. If you have a problem don't accept the problem as yours for not securing the window. They know of the problem and will make it right as long as you have the facts.
to the forum!!!!!!! Start a thread in the welcome mat section and tell us about yourself and your rig!!
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