Reply
 
Thread Tools Display Modes
Old 06-12-2015, 08:03 PM   #1
Junior Member
 
Join Date: Apr 2015
Posts: 3
disappointed

Hello, nice to meet all of you. We bought a 2013 Wildcat 5th wheel last August 2015. It was brand new last on the lot.. I was very excited I thought Forest River was a very good brand. We have only been able to use 4 or 5 times due to weather in Michigan... long Winter Unfortunately everytime we took it out there was something wrong with it. SO disappointed as it has been sitting at the dealer since June 1 waiting for them to look at the slideout that leaked so bad during the storm ( and 2 other issues) on our maiden voyage this year.. I have looked through the threads and see I am not alone .. Now to try and reach out to FR customer service ... wish me luck . I want to go camping ! If anyone has any ideas on how to approach this with getting this dealer to get my trailer out of the rain and in the shop,, please let me know.. Happy camping to all of you and thank you for the time to vent
Jan
__________________

__________________
jank54 is offline   Reply With Quote
Old 06-12-2015, 08:27 PM   #2
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
Was that a new 2013 unit or used?

If new it should have come with a warranty; used, the dealer may have had something but it would be out of FR's hands totally.

FR is not the problem here; but your dealer who sounds like "he has your money and you just need to get in line".

If new, that unit sat on the lot for almost 2 years before you bought it. I am sure no preventative maintenance was done on it while it sat out in the elements.

We used to have a great contact with Wildcat here but he has since moved to another division. I will take a look at my notes and see if we have another "touch" (besides F.R.O.G. Bob who is pretty busy with the big rally in a few weeks).
__________________

__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 06-12-2015, 08:33 PM   #3
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
I don't know where your unit was built, but you could try "Wildcat Steve" a factory rep at the Oregon PLant.

Herk
__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 06-12-2015, 08:38 PM   #4
Junior Member
 
Join Date: Apr 2015
Posts: 3
thank you for your reply Herk7769.. this was a NEW Wildcat and you are probably right about the preventative maintenance. I know you are right about the "has my money now get in line". The salesperson I had is not longer working for this dealer.. probably took my money and ran . We try to buy local as we did in this case but I really won't recommend them to anyone not purchase there again..
__________________
jank54 is offline   Reply With Quote
Old 06-12-2015, 08:42 PM   #5
Junior Member
 
Join Date: Apr 2015
Posts: 3
how would I reach Wildcat Steve ? I am new to this
__________________
jank54 is offline   Reply With Quote
Old 06-12-2015, 08:50 PM   #6
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,169
Quote:
Originally Posted by jank54 View Post
how would I reach Wildcat Steve ? I am new to this
Under "quick links" on the green bar is "Private Messages"; type in Wildcat Steve in the TO and put in a subject. (on the browser - I don't use the phone app)

State your case and include your VIN number.
If it was made at the Goshen plant he may have a contact for you.

Herk
__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 06-12-2015, 09:03 PM   #7
Senior Member
 
Oakman's Avatar
 
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,201
Did your dealer give you an idea of when they will be able to look at your Wildcat? If not, I’d start pestering them. It’s the squeaky wheel that gets the grease.

Here is a link to the contact webpage for Wildcats. Forest River RV Contact Us - Forest River, Inc. I would send a message Bryan Knight and perhaps follow up with a call on Monday.
__________________


Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
Oakman is offline   Reply With Quote
Old 06-12-2015, 09:10 PM   #8
Georgia Frog Rally 2018
 
aceinspp's Avatar
 
Join Date: Jun 2015
Location: GA
Posts: 10,663
Use the power of the internet and find the head man for the company and call direct. I did this when I had issues with my 2015 funny how fast things got fixed. Later RJD
__________________
2015 35 FT V-Lite 30WRLIKS Diamond Package
2015 Chevy 2500 6.0 4:10 gearing.
Days camped in 2016 58
Days camped so far 2017 62
aceinspp is offline   Reply With Quote
Old 06-12-2015, 09:35 PM   #9
Phat Phrog Stunt Crew
 
elind's Avatar
 
Join Date: May 2012
Location: Upper Penisula Michigan / Arizona
Posts: 2,481
I hope you have a good dealer to fight for you. I just got back from a 5000 mile winter trip only to find a major leak in one of my slide outs. Come to find out the Wildcat 327ck has a cracking side wall issue and mine needs to be sent to the factory for major repairs. My dealer went to bat for me and got the fix arranged today. Just waiting for the details. Forest River will work with you but stay on top of it.
What model do you have?
__________________
Ed & Ruthann / Toby and Tucker
2014 GMC Sierra Crewcab 2500 Duramax
2014 Wildcat 327ck
2015 129 nites
2016 63 nites
elind is offline   Reply With Quote
Old 06-12-2015, 09:42 PM   #10
Senior Member
 
Ksilvi's Avatar
 
Join Date: Aug 2013
Location: Newport, MI
Posts: 210
Did you buy it from National Rv?
You'd think that they'd really give that unit a thorough PDI since it sat on their lot for so long.


2014 Crusader 295rst
2014 F150 Fx4
__________________

__________________
2014 PT Crusader 295RST-TE
2014 F-150 FX4
Ksilvi is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:48 PM.