Originally Posted by wyliemmoore
Should this be covered under warranty since we had never opened the rv before?
User caused damage is not normally covered under warranty.
You might get it covered if they agree with "your argument" that the latch was defective.
If you complain about the poor training you got when you picked up the camper, a dealership who cares about your business might help you with some or all of the repair costs.
Most (all?) don't give a hoot once you are out the door, so I would not expect either one.
Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW