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07-29-2018, 06:25 AM
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#1
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Junior Member
Join Date: Jul 2018
Location: Connecticut
Posts: 4
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Hello from CT
Hello Everyone! My lovely GF and I just purchased a new Rockwood HW277 Popup. We took it out for its inaugural trip last weekend and had a great time. There's a few minor issues as expected. The only 'feature I'm not a fan of is the front door hanging from the ceiling via wire. We found one of the eyelets had broken off and the way it is attached to the slide makes it impossible for me to repair myself (I tried). The only big issue is that the awning came with a broken leg from Dometic! It's sheared right at the rivet site. Not Forest River's fault.
Anyhow, I'm looking forward to lots of travel and camping! Hoping we don't get hassled about our dogs (rescue pits).
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07-29-2018, 06:37 AM
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#2
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Senior Member
Join Date: Aug 2015
Location: SW Ohio
Posts: 4,655
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Welcome from SW Ohio ,enjoy your Rockwood popup !
__________________
2016 sunseeker 2250slec 
1988 Jayco p.u.,Coleman Plantation p.u.,1989 Jayco class c, Coachman TT,1995 Little Eddie fthwheel,2007 Heartland Sundance 2500 lS fthwheel
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07-29-2018, 08:26 AM
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#3
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Senior Member
Join Date: Feb 2012
Location: Wisconsin
Posts: 13,734
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Welcome from Wisconsin and congrats on your new Rockwood HW277 !
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07-29-2018, 08:53 AM
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#4
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Kasual Kamper
Join Date: Jul 2017
Location: Fairfield County CT
Posts: 1,297
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Did you buy the trailer "new" or "new to you"? If "new-new", you shouldn't have to deal with the issues you described. Bring it back to your dealer and have it fixed under warranty.
BTW, welcome from a fellow Connecticidian!
__________________
Current: 2013 Flagstaff MicroLite 21DS
Past: 2000 Fleetwood Mallard 19N
TV: 2013 Nissan Pathfinder SL 4x4
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07-29-2018, 03:29 PM
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#5
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Senior Member
Join Date: Feb 2017
Posts: 638
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Welcome from a fellow inmate of Newyorkachussetts.
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07-29-2018, 03:41 PM
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#6
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Scoundrel
Join Date: Feb 2017
Location: Montrose, Colorado
Posts: 2,804
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Welcome from Salida, Colorado, formally from Trumbull Connecticut.
Rich J.
__________________
2024 Geo Pro 15TB, 400W Solar, 2 Golf Cart batteries
2015 F-150 5.0L V8 XLT Crew Cab, 4x4, Tow Package, 36 gal tank, 3.55 locker, 1891 payload, Integrated Brake Controller, Roadmaster Active Suspension
Wooden Spoon Survivor
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07-29-2018, 04:32 PM
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#7
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Senior Member
Join Date: Oct 2012
Location: Catonsville Maryland
Posts: 1,965
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welcome. our first camper was a HW277, we had a great time in it. we loved the outdoor kitchen, was one of the major reasons we went with this floorplan (that and the fridge access when camper was closed up). took that puppy out every chance we got and managed to cover 19,000 miles in 6 years. Hope you have many happy camping trips with yours.
__________________
HTT: "EscapeII" 2016 Shamrock 23WS (current)
PUP: "Escape" 2010 Rockwood HW 277 (gone)
TV: "Gill" 2022 RAM 2500
Just us gals (me, Sis and our daughters)
We spend alot of money to go sit in the woods
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07-30-2018, 08:51 AM
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#8
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Junior Member
Join Date: Jul 2018
Location: Connecticut
Posts: 4
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It's Brand New. We bought it up in Buffalo from RVone (they were the only ones that had a new one on the East Coast). We're bringing it back to their Albany store at the end of camping season to have the repairs done. I did call Longview RV in East Windsor and was told I had to pay for warranty work first then go after Forest River for reimbursement because I didn't BUY it from them! HUH???? Gee, when I bring my truck to a different Chevy dealer for warranty work, they don't charge me and tell me to contact GM for reimbursement!!!!! Their loss. I'll never do business with them in the future.
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07-30-2018, 11:55 AM
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#9
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Kasual Kamper
Join Date: Jul 2017
Location: Fairfield County CT
Posts: 1,297
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Quote:
Originally Posted by Billm1104
I did call Longview RV in East Windsor and was told I had to pay for warranty work first then go after Forest River for reimbursement because I didn't BUY it from them! HUH???? Gee, when I bring my truck to a different Chevy dealer for warranty work, they don't charge me and tell me to contact GM for reimbursement!!!!! Their loss. I'll never do business with them in the future.
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I don't blame you. I know two people who have had issues dealing with them. They're a high-volume dealer, so they have a "take it or leave it" attitude. Not a great business model and "goodwill" probably doesn't appear as an entry on their books.
__________________
Current: 2013 Flagstaff MicroLite 21DS
Past: 2000 Fleetwood Mallard 19N
TV: 2013 Nissan Pathfinder SL 4x4
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