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Old 01-12-2016, 10:15 PM   #1
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Hello from Phoenix, AZ

I'm new to the travel trailer world. We purchased the Salem Cruise Lite 261BHXL in August 2015. We have taken it out a few times but having issues with the water heater. It is a Suburban 6 gal gas DSI and when we turn the switch the light shows red and a couple secs later the water heater kicks on. Then the light shuts off and eventually the heater shuts off. We left the button on in the camper for at least 5 hours and when we took showers the water was not hot and went from lukewarm to cold, we didn't even have the cold faucet knob on. I tried to talk to the service people at Camping World which I will say were no help. Wondering if someone could help me understand how to operate the water heater so I can get hot water. Have a great day and be safe!
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Old 01-12-2016, 10:52 PM   #2
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Hi and welcome to the forum. We just love the Phoenix area, in particular up around Cave Creek. We spent Christmas and the New Year staying there in our timeshare property and had a great time, even though it was a little cooler than we'd hoped for. Plenty of great golf, including the TPC course.
I am no expert at this but the DSI is to ignite the gas supply to the HW tank. Have you confirmed the gas is switched on at the supply tank? Is the water bypass for the HW tank switched to open correctly? There are three valves. The two horizontal pipes should have the valves open (in line with the pipe) and the vertical pipe should be closed. If you are hooked up to electricity, have you tried heating the water using the electric element only? The power switch is accessible on the outside of the HW tank and is partially hidden by the gas supply pipes. Whatever you do, never have an empty tank with the electric power to the HW tank switched on. It takes milliseconds to burn out the electric heater element.

Unfortunately, I don't have photos of the bypass or the HW electric switch but others on here might.
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Old 01-12-2016, 11:27 PM   #3
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Greetings and welcome to the best RV forum on the web!

Using gas, our water heater only takes about 20-minutes or so to heat up so yours seems to be operating normally.

I would bet money that you have a bypass valve (or two) in the wrong location which is not letting you draw pure hot but it's mixing with the cold.

I just watched a walk around of your camper and your water heater is located in the rear of your camper. But I couldn't tell if there's a storage compartment right next to it. Sometimes you can get to the valves via a storage compartment next to it or you may have to search for an access point in the rear of the camper.

So just ensure they are in the normal use like in this picture (especially that middle valve, which should be closed):

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Old 01-13-2016, 09:29 AM   #4
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Hello from Gold Canyon. Sounds like the heater is working, as noted excellently above check your bypass valves.


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Old 01-13-2016, 10:08 AM   #5
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Good morning and welcome from Queen Creek.
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Old 01-13-2016, 10:48 AM   #6
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Thank you!

Thank you all for your advice, I really appreciate it. Happy camping to you all!
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Old 01-13-2016, 10:51 AM   #7
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Send a message via Yahoo to bob caldwell
Lets us know what you find....
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Old 01-13-2016, 11:08 AM   #8
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Welcome to the Forums from Huntsville, AL and congratulations on your new Salem Cruise Lite!


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Old 01-16-2016, 07:38 PM   #9
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Hello from Phoenix, AZ

I have a Salem Cruise Lite 261BHXL model and would like to mount a TV, in this model it has the TV/12V outlets installed on the wall in front of the bunk beds. We ran a stud finder under these outlets and found the stud but my concern is will the mount hardware stay in the wall since I don't know how big the stud actually is. In this model there is no "mount TV here" sticker. What kind of safe guards can we put on the wall so the TV don't fall off and still maintain the value of the trailer, basically not destroying the wall :0) Any advice will be great. Thank you!
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Old 01-16-2016, 07:50 PM   #10
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How heavy of a tv with mount? I've got a 32" that ways 12lbs...Toshiba
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