Reply
 
Thread Tools Display Modes
Old 05-20-2018, 10:30 PM   #1
Junior Member
 
Join Date: May 2018
Posts: 1
Hello from Washington State

Have purchased a new 2017 5th Wheel, Primetime Sanibel 3591. Before we got to the date for the PDI we got a call that the power converter was bad and had to be replaced. PDI cancelled a second time waiting for converter part. Now just found out that one of the landing pad hydraulic piston was leaking and needs replaced. Found out that there were no spares available anywhere so they had to go to "the manufacturer" of the piston to have one made?? then it gets sent to Forest River then to Washington state to put it on. I asked for one to be taken from another unit and they said they will not do that or they cannot sell the unit it was taken from. Where is customer service???

Short story of a long process, still over a month and a half and never been camping yet! Making payments on a unit sitting at the dealer never been off the lot!

Don't buy a unit from Blue Dog RV's (over 10 locations)
__________________

framatome1030 is offline   Reply With Quote
Old 05-20-2018, 11:58 PM   #2
Member
 
Join Date: Dec 2015
Location: anywhere we want
Posts: 92
Quote:
Originally Posted by framatome1030 View Post
Have purchased a new 2017 5th Wheel, Primetime Sanibel 3591. Before we got to the date for the PDI we got a call that the power converter was bad and had to be replaced. PDI cancelled a second time waiting for converter part. Now just found out that one of the landing pad hydraulic piston was leaking and needs replaced. Found out that there were no spares available anywhere so they had to go to "the manufacturer" of the piston to have one made?? then it gets sent to Forest River then to Washington state to put it on. I asked for one to be taken from another unit and they said they will not do that or they cannot sell the unit it was taken from. Where is customer service???

Short story of a long process, still over a month and a half and never been camping yet! Making payments on a unit sitting at the dealer never been off the lot!

Don't buy a unit from Blue Dog RV's (over 10 locations)
EVERYONE. PLEASE,NEVER,sign off on a purchase before pdi,and everthing,found wrong fixed.
__________________

httntheroad is offline   Reply With Quote
Old 05-21-2018, 12:04 AM   #3
Site Team
 
bikendan's Avatar
 
Join Date: Jan 2007
Location: Camano Island, Washington
Posts: 15,969
In my internet research, Blue Dog has a reputation almost as bad as Camping World.
__________________
Dan-Retired Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 4x4 3.5 Ecoboost w/Max Tow Package
Equalizer WDH and Prodigy BC
bikendan is offline   Reply With Quote
Reply

Tags
washington

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Featured Campgrounds

Reviews provided by


Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:34 AM.