Originally Posted by QuietTimes
Have you had any service issues with the unit you purchased from them? How long did/have you had it?
How easy was it crossing the border and doing the testing here (Canadian Tire?).
We had a 2008 Rockwood that we purchased from RVW. Had only one warranty issue which was fixed at a local, non Rockwood dealer...I paid up front and was reimbursed by RVW. We sold it after two seasons for $1000 less than the amount we originally paid for it.
We have a 2010 Rockwood purchased from RV Direct and have camped in it for 3 seasons with no warranty issues.
I've had minor issues with both and have repaired them myself. That's my preference over taking it to a dealer regardless whether its under warranty or not...if it needed parts, I had them ship them and I installed. That's my alternative to shoddy, untimely repairs at a dealer. If you want a dealer to fix everything that may go wrong with the camper, buying locally at a reputable dealer is probably your best option.
Crossing the border and RIV inspection at CTC were non-events. Both are very familiar with the process of importing campers and are very helpful.
You can use the search function on the forum for more information. Try 'importing into Canada', 'RVW', 'RV Direct' or other US dealers.
You'll find lots of US dealers willing to discount 30 - 35% off MSRP where Canadian dealers seem more in the 10 - 15% discount off list.
Good luck with your search...