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Old 07-04-2015, 10:27 PM   #1
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Nerve-wracking shakedown

Having quite a first trip with our new 35' Wildwood Heritage Glen 312QUB. Came to a local campground (Rambler's Rest, Venice, FL) and went about setting up. When we hooked up to city water, the connection at the coach was squirting all over. No problem, I thought, let's just fill the fresh water tank and use the water pump. This is where I must tell you that I have never used a FW tank before, and did not get any instructions on how to do it when we picked up the coach 4 days ago.

So, with pressure regulator inline, turned on the faucet pretty much full. About 2 minutes later, I went into the coach to check the water level on the instrument panel. Before I could do that, I heard a loud BAM and felt the floor shake! The next sound I heard was running water.

Ran out of the coach and looked underneath....yup, water was flowing like a river. I had seen the FW drain tube before, but that was closed and water was coming from another tube (I'm guessing the overflow). Then I saw that the undercarriage was bowed out about 2-3' around and was straining to break through the undercarriage material. Yikes!

A call to the dealer emergency number suggested we use the city water connection for the weekend and take the coach to the nearest FR warranty shop straight away. However, I am concerned that the FW tank will come ripping through undercarriage if we go over a bump or something. I am going to call the dealer again on Monday and ask them to send someone out to look at the coach and tell us if it's safe to drive.

So, at the moment, we are hooked up to city water (after a trip to the hardware store to pick up some washers) and trying to enjoy the weekend. Most everything else in the coach is working ok (most, not everything). Enjoying the campground, the friends and family that are with us and celebrating our great nation's birthday. Not going to think much about the water tank disaster until Monday.

I'm enjoying this forum. Have learned a lot! Thanks to all.
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Old 07-04-2015, 11:52 PM   #2
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This is why Camp Driveway is recommended before you take it camping.
Things like this can be discovered early on.
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Old 07-05-2015, 05:17 AM   #3
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In the meantime drain your fresh water tank on the ground........
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Old 07-05-2015, 07:21 AM   #4
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I agree. If you haven't already drain the water from the fresh water tank. This should help with the bowing. Look for either a cap or 1/4 turn valve to drain it. You may even need to poke a few holes or peel down your underbelly if it's holding water to drain.
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Old 07-05-2015, 07:27 AM   #5
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Oh hopefully you used a pressure regulator when you hooked up your hose from city water. Unregulated pressure can do damage to you unit. Blow the lines apart. regulators are about 8 bucks at your local Walmart in the RV section. Most parks run high pressure in their lines to keep water flowing to all the campers. So sorry your dealer didn't walk you through the basics, believe it or not you tube is very helpful in covering the basics. You could even search for your specific model, chances are someone has made a video.
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Old 07-05-2015, 10:16 AM   #6
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Please keep us posted on this, I would love to hear about what happened and the outcome. Is the camper new to you or new off the lot?

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Old 07-05-2015, 10:58 AM   #7
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thanks for your comments, everyone. Unit is new off the lot at Lazy Days, Seffner, FL. Drove it home about 100 miles and parked it 3 days there. Spent 1 night in it at home, but didn't hook up or use water there. Using a pressure regulator at the campground. Have emptied the fw tank.


Not sure who I should call tomorrow regarding future action....Do I call Forest River directly and ask them to have someone come and look at the coach to make sure it is safe to drive? Any suggestions?
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Old 07-05-2015, 11:28 AM   #8
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You should start with your dealer. Supposedly that is what they are there for. If you have Coachnet or other emergency service coverage that might be an option.
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Old 07-05-2015, 05:51 PM   #9
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Call your dealer first, see what they say, otherwise as long as your fresh water tank is empty then you can possibly drive in back to your dealer which is about 20 miles away from your campsite...good luck...let us know outcome.
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Old 07-05-2015, 07:13 PM   #10
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Being that it is new take it to your dealer for the warranty work. I would see no reason not to drive back if the water has stopped leaking from the underbelly. If it looks like it still has water in it I'd drill a hole and let the water run out. Later RJD
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