New Flagstaff Classic Super Lite 831FLSS in Ohio
Hello to all. My wife and I purchased a new unit on August 3rd. We previously had a Sunnybrook Travel Trailer for several years. We traded that in on a new 35 foot Winnebago Class A that we owned for about 5 years. My wife had a new job and we just did not get out much due to her hours. We are now getting close to retirement and decided to get another RV and liked several of the Flagstaff layouts.
Unfortunately we have only had the trailer in our possession for a total of 4 days since signing on the dotted line. It has been in the dealer's service department The rest of the time. Last week we were told the last two parts would be received yesterday or today and we could pick it up this Saturday. We had not heard from them today and called them. Now we are being told that Forest River did not send them the parts and it will likely be 4 weeks or longer before the parts are shipped. These last two items are a replacement power tongue jack and a new shower door for the bathroom. The shower door was a know defective item when we placed a deposit on this unit. We were promised that it would be repaired or replaced before delivery of the unit. When we went to sign the paperwork it still was not repaired or replaced. We were having the unit towed from Indiana to our hitch shop in Ohio. They had the unit another three days before they delivered it with the expectation that this would allow them time to drive up to get the part and install before delivery. Well when I got the unit to our storage lot we discovered that they had not repaired or replaced it even though we were told by multiple people that it had been done. At this point we don't know if the issue is with Forest River or with the dealer. The only think we know is that we paid our money and likely will not be able to use it again before the cold weather sets in.
We ARE NOT happy campers!