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Old 05-28-2014, 02:37 PM   #1
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New here, not sure how to ask a question

Hi, we are new RVers and will be living in our RV most of the time, with an occasional outing here and there.

We just got the RV delivered and can't seem to figure out the water heater, but I also cannot seem to nagivate this forum site. Sigh. So frustrated.

anyway, I will go ahead and ask here and hope that somehow if someone responds I might be able to figure out how to read the response.

The water heater is hooked up to electric at an RV park. There is a switch outside (by the water heater itself) and we have put it to "On." However, there must be another switch inside or something because at present there is no hot water. Double Sigh.

The dealership (it was a used RV) said it "might" be in the "tank module" on the wall in the kitchen (where you check your tank levels). Is this true?

It is a 2008 Forest River Sierra. Ugh.
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Old 05-28-2014, 02:45 PM   #2
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Welcome to the forum. Not sure about the navigation issues - for sure its easier to navigate the site on a pc, but there are multiple ways to find the threads/forums you are interested in.

As for the water heater - there is a breaker in the panel, so make sure that is on. And the other thing to check is if the wh is bypassed. When its winterized the inlet and outlet valves are closed and a bypass valve is opened to let the antifreeze run through all the lines without having to fill the water heater. Those valves are usually on the back side of the water heater. And if that is the case - turning the electric element on with an empty water heater will fry the element.

You should also have a switch inside on your switch panel. That would run the water heater on propane. Give that a try after you make sure you have water flowing through the water heater. If the electice element is bad, the propane should work.
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Old 05-28-2014, 02:49 PM   #3
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Check your fusebox/power center. There should be a circuit breaker for
the water heater. Note-- I said circuit breaker not fuse. Fuses are 12v
devices and circuit breakers are 120v AC devices.

Also, my water heater is plugged into an outlet found at the rear of
the water heater, above the water heater tank.
IF you have this- check the outlet with something. IE use a meter or
plug something into the outlet to test it and see if it's ON.
Radio, clock, cell charger etc.... make sure the outlet is ON.
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Old 05-28-2014, 03:08 PM   #4
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Quote:
Originally Posted by DEKDSK View Post
Hi, we are new RVers and will be living in our RV most of the time, with an occasional outing here and there.

We just got the RV delivered and can't seem to figure out the water heater, but I also cannot seem to nagivate this forum site. Sigh. So frustrated.

anyway, I will go ahead and ask here and hope that somehow if someone responds I might be able to figure out how to read the response.

The water heater is hooked up to electric at an RV park. There is a switch outside (by the water heater itself) and we have put it to "On." However, there must be another switch inside or something because at present there is no hot water. Double Sigh.

The dealership (it was a used RV) said it "might" be in the "tank module" on the wall in the kitchen (where you check your tank levels). Is this true?

It is a 2008 Forest River Sierra. Ugh.
Howdy, and welcome to the forums. If you have a Suburban brand water heater this FAQ may help in it's understanding.

Suburban's electric switch and much more

I would follow the advice of the previous posters in your troubleshooting, and there is also a possibility that the electric heating element is bad/burned up........as also explained in the FAQ link above.
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Old 05-28-2014, 03:09 PM   #5
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Thank you both so much. I will look tonight when I get off of work. I still can't figure out how to post within the forums, so I guess I will just keep using the Welcome Mat, I guess.

At least someone responded. I'll let you know what I find. Thank you!
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Old 05-28-2014, 03:25 PM   #6
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Welcome! Good advice above about your water heater.

See below for how to navigate the forums...

Quote:
Originally Posted by DEKDSK View Post
Thank you both so much. I will look tonight when I get off of work. I still can't figure out how to post within the forums, so I guess I will just keep using the Welcome Mat, I guess.
Please don't post your RV specific questions in the welcome Mat as you go forward, but instead, use the appropriate subforums. If you are on Forest River Forums through a browser (Not the phone app), it goes like this ...

  • Make sure you are logged in.
  • Click on the "forums" tab at the top of the page.

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  • Click on the subforum that best suits your intended post. Once it opens you will see a list of threads already in that subforum. At the top of the list, over toward the left, you will see a "new thread" button.
  • Click on the new thread button and follow the prompts.
Let any of the site team (mods and admin) know if you have a question, or feel free to post that question and our members can also help.


Take care and good to have you aboard.
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Old 05-28-2014, 03:38 PM   #7
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The majority of the time, the only switch inside the RV on the Suburban brand water heaters, control only the DSI/propane side of the heater.

You will be looking for a switch similar to these. They can be other colors beside white:





However, they do make a dual switch assembly that can be inside some RV's that control both the 12 volt DSI/propane AND the 120 volt electric heating element. This situation is not as common as though. They may look similar to these:



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Old 05-28-2014, 04:37 PM   #8
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I must have a cheap RV because I don't have any panels like the ones pictured above. I only have a little panel by the fridge that is supposedly for checking tank levels and a fuse box by the front door. The only switch on the wall is for opening the slides. There are no other switches or panels.

As far as continuing to post here, I do apologize; however, I have tried to post within the correct forums, but don't seem to have the "Start Thread" or "New Thread" button. I have submitted a request to a moderator that appeared to be online, and hope to get some help.

I really am sorry to not be "going by the rules" as I am not attempting to tick anyone off. I just want to figure out how to get hot water. :-) Again, sorry.
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Old 05-28-2014, 05:26 PM   #9
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Quote:
Originally Posted by DEKDSK View Post
As far as continuing to post here, I do apologize; however, I have tried to post within the correct forums, but don't seem to have the "Start Thread" or "New Thread" button. I have submitted a request to a moderator that appeared to be online, and hope to get some help.

I really am sorry to not be "going by the rules" as I am not attempting to tick anyone off. I just want to figure out how to get hot water. :-) Again, sorry.
Its no problem. Sounds like there is a browser issue here and we'll help you to get it sorted out.

One question is, how did you start this thread without the New Thread button? Is it just that, in your browser, the button is in this forum but not those other ones?
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Old 05-28-2014, 05:37 PM   #10
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What exact model # Sierra RV do you have? We can probably get you some detailed advice from other members with the exact same RV.

http://www.forestriverinc.com/Sierra/default.aspx
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