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10-19-2012, 06:30 PM
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#1
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Junior Member
Join Date: Oct 2012
Location: Longueuil
Posts: 13
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New Sanibel 2012 but scary problem
We just bought this fifth wheel brand new and we took it for our vacation in North Carolina. this is a 800 miles trip. We choose Sanibel after looking at their website and seeing the quality of construction. On my arrival at the campground, after opening the slide-out, I saw 2 bolts that were loose under the sofa and table slide-out. they are stuck in rust and I cannot tighten them. there is a gap of 1 inch before the nuts is fully tighten. We love the trailer and the built quality. I'm kind of disappointed when I see this. Those 2 bolts are not hidden. They are in plain sight under the slide-out. why did those 2 bolt not taken care at the quality control check and how many are loose somewhere else ? This is a scary situation. Is the whole fifth wheel just lying on the frame with many of these bolts not tighten at all. The customer support at Prime Time tell me to try some wd40 and try to tighten them or go to the dealer where I bought the fifth wheel. Is it safe to go on the road now that I know there is 2 loose bolts and there may be more. Do anybody else had this problem ?
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10-19-2012, 06:43 PM
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#2
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Senior Member
Join Date: Feb 2011
Location: Michigan
Posts: 1,045
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That...is ..sad.. They want you to fix it ??.. Or tow it back to the dealer..
__________________
2014 Crusader 325 TE....2012.. F 250.. Supercab XLT, 4x2 , diesel....days camped 2011 ... 28.... days camped 2012...115 ... days camped 2013...155...2014...171 and counting 
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10-19-2012, 06:51 PM
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#3
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Junior Member
Join Date: Jul 2012
Posts: 24
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You need release oil,NOT wd40
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10-19-2012, 07:43 PM
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#4
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Senior Member
Join Date: Jan 2011
Posts: 2,106
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Shouldn't be a problem to tow it to the dealer for repair. The slide will be retracted and not likely to fall out. The important thing is to bring it to the dealer and get them to to a complete pdi this time.
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Terry/Bernadette Lily the Yorkie 2019 Dodge Ram Sport 1500 2019 FR Vibe 28RL
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10-19-2012, 08:33 PM
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#5
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Junior Member
Join Date: Oct 2012
Location: Longueuil
Posts: 13
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for Rugged Brown: the problem is not the slide out. it is the whole fifth wheel that sit on the frame and is held by bolts on each side. it is 2 of these bolts that are loose.
I don't know yet what I will do. I tought they were going to say "could you bring it here at the factory in Indiana and we will check these loose bolts and go thru a complete check of the trailer" or "we will tow your fifth wheel to the nearest dealer and check it out". But that is not the way they took.
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10-19-2012, 10:03 PM
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#6
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Senior Member
Join Date: Jan 2011
Posts: 2,106
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Message RVGUY. He's the Primetime member on this forum. He'll definately help you out. He's already helped many other Primetime owners here.
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Terry/Bernadette Lily the Yorkie 2019 Dodge Ram Sport 1500 2019 FR Vibe 28RL
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10-19-2012, 10:04 PM
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#7
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Member
Join Date: Oct 2011
Posts: 82
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Post this in the Prime time sub forum. PT monitors it and can be very helpful.
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10-19-2012, 11:15 PM
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#8
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Site Team
Join Date: Mar 2011
Posts: 10,447
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Not to make lite of your pending matter but I would like to jump in to welcome you to the forums! Hopefully you will get answers to your questions and be back on the road feeling safe again.
__________________
Great choice for "Living within my means" and camping for one...
Formerly owned 2011 Salem Cruise Lite 20RBXL & 2011 Toyota Tundra Dbl Cab
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10-20-2012, 09:03 AM
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#9
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Junior Member
Join Date: Oct 2012
Location: Longueuil
Posts: 13
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Thank you all. I reposted this tread on Prime time sub forum and I will try to send a message to RVGUY. I'm still new to this forum thing but will learn my way thru all this technical stuff
thanks again
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10-22-2012, 07:55 AM
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#10
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Junior Member
Join Date: Oct 2012
Location: Longueuil
Posts: 13
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Good news. RV guy put me in touch with somebody at Prime Time. They send a technician at my campground to take care of the loose bolts. Good service. thanks to all of you.
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10-22-2012, 08:13 AM
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#11
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Senior Member
Join Date: Jun 2012
Location: Coral Springs, Florida
Posts: 133
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Unfortunate problem on something so new. However hearing that they sent a Forest River tech out to your location to rectify the situation is good customer service. They cannot be "perfect" from the factory but follow up speaks well of the Company.
Welcome to the forum.
__________________
___________________
Alan in Coral Springs
Georgetown XL 378TS 2013 
Jayco Greyhawk 31ds 2012
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10-22-2012, 08:22 AM
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#12
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Senior Member
Join Date: Feb 2011
Location: Paoli, Indiana
Posts: 220
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Welcome to the forum!
What a shock that must have been to see those loose bolts! 
It is good to know that FR stepped up and set a tech to you to take care of the matter. Kudos to RVGUY and Forest River!
__________________
Karen
Enjoying the great outdoors with one hubby and 2 boxers! 2011 Georgetown 280DS
2010 Jeep Wangler 4x4 Toad
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