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Old 04-12-2015, 08:11 PM   #91
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Any updates? Did you get it worked out?
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Old 04-12-2015, 08:32 PM   #92
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Ugh, so the long and short of it is that the dealership had been looking for a replacement at auction this whole time and claims that they haven't found one similar for the same price. I asked him about just swapping the gears and he said it would void the warranty. I called GM on Friday and explained the situation to them and got transfered to some escalation specialist who said that they are taking it seriously and that they'll get back to me early this week. I got a call from the RV dealership and our TT just showed up on Wednesday so we are really ready to pick up this thing. Hopefully GM will be able to do something. Otherwise I don't know what options are going to be. Very frustrating experience to say the least.
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Old 04-13-2015, 07:49 PM   #93
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I hear you. Other than it not being ideal you should be ok (if I remember right) if you just take it slow and careful so at least you can get out and enjoy the camper. Hopefully GM sets you right.
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Old 04-13-2015, 08:05 PM   #94
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I hear you. Other than it not being ideal you should be ok (if I remember right) if you just take it slow and careful so at least you can get out and enjoy the camper. Hopefully GM sets you right.
Got a call from GM today, they said they are working with the dealership to just swap the gears and keep the factory drivetrain warranty intact. Which i think will be the best thing for all parties, said i should hear back tomorrow.
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Old 04-13-2015, 08:28 PM   #95
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I'm coming into this discussion late BUT - if the truck has 3.08 gears, does it really have a trailer tow package? Packages vary between brands, but most include better mirrors, class 3 or 4 receiver hitch, transmission coolers, extra engine cooling and sometimes bigger alternators. I'm not saying you need every one of these, but it would be better to know exactly what this truck is before you start towing with it.
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Old 04-13-2015, 08:36 PM   #96
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I'm coming into this discussion late BUT - if the truck has 3.08 gears, does it really have a trailer tow package? Packages vary between brands, but most include better mirrors, class 3 or 4 receiver hitch, transmission coolers, extra engine cooling and sometimes bigger alternators. I'm not saying you need every one of these, but it would be better to know exactly what this truck is before you start towing with it.
it has a trailering mode, on the right stick it has a trailer icon which tells the tranny that you are towing. Other than that i'm not sure what it has in regards to the other things you've mentioned. But in reality we won't be towing it more than 4 hours away from home.
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Old 04-16-2015, 09:55 PM   #97
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Talked to the dealer today, we are just going to swap out the gears and split the cost 50/50, so i'll take that. However, i did get a call from the RV dealer, our TT was damaged in a hail storm... They said they would sell it to us at a discount or we can take a different one of the same model. They weren't sure yet what the discount would be but it's just one more headache on this whole ordeal.
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Old 04-17-2015, 10:04 AM   #98
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Talked to the dealer today, we are just going to swap out the gears and split the cost 50/50, so i'll take that. However, i did get a call from the RV dealer, our TT was damaged in a hail storm... They said they would sell it to us at a discount or we can take a different one of the same model. They weren't sure yet what the discount would be but it's just one more headache on this whole ordeal.

Well at least it is a resolution, not an ideal one but it works and as long as you are happy and like the truck.

It keeps piling up for you, first the truck not TT problems. I do not know if I would take a damaged TT. Unless you need the cash and there is a huge discount I would probably get another one. Did they have another one ready and in stock? Good luck and I hope it all works out for you and you get to camp soon.
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Old 04-17-2015, 07:48 PM   #99
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Well at least it is a resolution, not an ideal one but it works and as long as you are happy and like the truck.

It keeps piling up for you, first the truck not TT problems. I do not know if I would take a damaged TT. Unless you need the cash and there is a huge discount I would probably get another one. Did they have another one ready and in stock? Good luck and I hope it all works out for you and you get to camp soon.
Went to look at it today and we wouldn't have even noticed the hail "damage" if he didn't point it out to us, its nearly impossible to see. They gave us 1500 off and we decided to take the one with the damage and put that 1500 towards all the other crap we'll need. Got the loan finished and we're picking it up on
Thursday and taking it out on Friday! We're super excited about everything and can't wait to enjoy our new toy!
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Old 04-17-2015, 08:22 PM   #100
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Welcome Aboard

From North East Ohio. We are newbies also. There are no dumb questions...everybody has been very helpful...we also had many questions, this group here is the best.....wealth of experience and what's even better, they are willing to share!
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