trouble with awning staying up

[obewan]

Hi everyone, We are on our first camping trip with our new 2015 flagstaff HW 27ks. We love everything about it except one thing. The poles that hold the awning to the bracket on the side of the camper will come off the bracket with the slightest wind and I mean slight. The awning fell during the first night and we were lucky it had no damage. My question. Is there anyway to remedy this? The bracket is plastic and does not hold the poles very tight. The other poles stack into the ground, but they do not hold when the other two come off the side of the camper. Payed a lot for this camper and we would hate to never be able to use the awning. Any suggestions would be appreciated.

[w4drr]

When you are attaching the top poles, are you extending them tight and then twist to lock them? This should do the trick as we have never had any issues with the awning falling.

[vinmaker]

The carefree of Colorado awnings that Rockwood used before had better mounts on the pup. The plastic mounts on the new domestic awnings are not as strong and positive.

I think your best option is to tie the awning down to the ground using straps and anchors. That will help even in strong wind.

Vin.

[obewan]

Originally Posted by w4drr

When you are attaching the top poles, are you extending them tight and then twist to lock them? This should do the trick as we have never had any issues with the awning falling.

I'm not sure they were extended all the way, but I will try it , thanks