I received my LED light strip yesterday (Apr 18th) that is 8 days from Hong Kong. I can really complain about that.
On the shake down test the light strip didn't work properly.
The blue LEDs on the strip are always ON when there is power to the unit.
^ Oh look the sad emoticons are blue, how apropos!
STEPS TO RESOLVE:
I contacted the eBay seller. After some back and forth troubleshooting the eBay seller sent me the reset procedure for the 44 Key LED strip controller (part# 073-004). NOTE: You won't find the part# on the controller.
I will post the rest procedure below.
For me the reset did not work.
Form this the dealer is concluding that the fault must be with the strip. The have offered to send me a new LED strip at no charge. I said sure.
I am now in wait mode again
Here is the reset procedure
HERK PUT THIS IN YOUR LIBRARY.