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Old 06-23-2014, 11:11 AM   #1
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Mondays at the tire shop

Although this is a true story, ya may find it amusing.

Just had a customer call me on the phone, whereas she asked what information she needed, so she could get a used tire. She asked if I needed the make, model, brand? I told her I really needed the size of the tire, more than the other stuff.

She then asked what was the size and where could she find it. I told her it was on the sidewall of the tire... and most likely started with a P if it was a car....and I needed all seven numbers after the P.

She keeps me on the phone and goes to her vehicle...and then starts spouting off random numbers....like 0, 3, 5, 2, 1

I stopped her and told her that wasn't a size.

She then rattles off like 5, 0, 2, 2, 1....when I stop her again and tell her that's not a size.

I ask her what she is reading and she huffily tells me the size.

I then ask if she is reading the numbers in the correct order, and she angrily informs me that I didn't say anything about the numbers having to be in an order.

I tell her that the order of the numbers IS the size. She then curses at me, calls me an idiot, and hangs up.

--------------------------

Geez. Hindsight being 20/20, I guess she gives out her phone number with just the digits, and it's up to the other person to figure out the correct order.

Are you laughing now?
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Old 06-23-2014, 11:23 AM   #2
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In the blonds defense......
If the tire size was on the bottom she was reading it correctly albeit "upside down"
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Old 06-23-2014, 11:25 AM   #3
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Right?
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Old 07-27-2016, 03:04 PM   #4
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Just had another similar situation and made me remember this thread.

Had a customer call asking if we had any 15 inch tires. I asked him what is the complete size, and he responded again just 15 inch.

Since I usually have to go thru this several times a day, and explain that 15 is just the rim diameter, and tells me how big the hole in the middle of the tire is. Now I need to know how wide the tire is and how tall it is...which is all the numbers in front of the rim diameter.

This usually puts it in laymen terms and the customer can relay to me the correct information. But if that fails, I usually tell them to open the drivers side door and read me the tire size placard on the door jamb....and just hope they still have the OE tire size and rims.

Anyhoo, on this particular person, when I went into the spill about needing the rest of the tire size... they said they thought this was a tire store. I told them we were, and they said and I quote " You must not sell many tires then, or you would know that 15 inch is the whole tire size".
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Old 07-27-2016, 03:18 PM   #5
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You just can't fix stupid. And these people are allowed to vote. No wonder our country is where its at.
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Old 07-27-2016, 03:35 PM   #6
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Old 07-27-2016, 03:46 PM   #7
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Several years ago I was in a Big Box Store and I bought 4 florescent shop lights some Romex and a SPST wall switch. Sales person who pointed me to the shop lights asked me what I was doing with the wire and switch. I told him I was wiring the 4 lights up to the switch to light a section of my shop. He got a worried look on his face and told me that I could not do that and that the shop lights which were sold with plugs on them could not be operated with a switch, but rather had to be plugged in and unplugged to turn on and off. I politely thanked him, bought my supplies and left.
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Old 07-27-2016, 03:53 PM   #8
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Old 07-27-2016, 04:01 PM   #9
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The customer actually just called back with the full tire size and everyone can laugh at me now.

I kept calling him sir on the phone till she corrected me and said her name was Pamela.
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Old 07-27-2016, 04:20 PM   #10
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Quote:
Originally Posted by wmtire View Post
The customer actually just called back with the full tire size and everyone can laugh at me now.

I kept calling him sir on the phone till she corrected me and said her name was Pamela.
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