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Old 03-25-2019, 11:35 PM   #1
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2015 Forest River Vengeance Damage

Experiencing some bad factory defects throughout the life of this trailer since new. Got it narrowed down but wondering if anyone had dealt with this and what the resolution was.Click image for larger version

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Old 03-26-2019, 06:14 AM   #2
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We had a diagonal crack on a previous unit years ago which was the result of frame damage, when they opened up the side wall there were breaks in the wall stud but after their fix it cracked again which turned out to be breaks in the pin box supports. Not trying to scare you but get a shop to open it up and see what you might need, don't stop at just the wall inspect the pin box area as well. Good luck and keep us posted.
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Old 03-26-2019, 03:19 PM   #3
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Quote:
Originally Posted by dblr View Post
We had a diagonal crack on a previous unit years ago which was the result of frame damage, when they opened up the side wall there were breaks in the wall stud but after their fix it cracked again which turned out to be breaks in the pin box supports. Not trying to scare you but get a shop to open it up and see what you might need, don't stop at just the wall inspect the pin box area as well. Good luck and keep us posted.
Agreed.
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Old 03-26-2019, 11:26 PM   #4
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Have you contacted FR? When i was at factory service (different line of FR) i did see units that were probably a few years old getting new side walls.
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Old 03-27-2019, 09:14 PM   #5
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Seems a weld on the frame has broken loose.
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Old 04-23-2019, 08:32 PM   #6
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Will they fix it with out a warranty
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Old 05-15-2019, 05:19 PM   #7
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Any updates?
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Old 05-16-2019, 09:27 AM   #8
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update

Boatman, thank you for the inquiry.

Yes some major updates have come and my apologies for not following through. About the time of the post 3-26-2019 I was reaching in every direction in attempt to get this process started. All in the same day, I hired an attorney, Filed a Lemon Law complaint through my State Department of Motor Vehicles, Filed complaints with Better Business Bureau and personally wrote a demand letter to Forest River with corresponding email notifying them of my above actions. Attorney wrote Demand letter 3-28. 3-29 I got a call and email that upper management @ FR was reviewing my case. 4-4 I received an email that they agreed to pick my unit up for repair and would get it scheduled in coming weeks. Trailer was picked up 4-16 and transported to Goshen, Indiana to preform all repairs. I have received weekly updates through the process through simple emails to the rep handling my case. He has responded on every interaction promptly. Repairs have been completed and trailer has been repainted. Lippert preformed a frame correction to stabilize the fifth wheel area which seemed to be the major cause of all of this. Last I heard they were finishing up some electrical repairs on the slide and buttoning up the completion. I am currently waiting to hear next steps and am anticipating the return of the trailer in weeks ahead. It seems that the filing of the lemon law case with the state of Texas in conjunction with the demand letters was what got this process started. I will post again when I take possession of the trailer .
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Old 05-16-2019, 09:39 AM   #9
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you've pushed the right buttons.
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